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I losing my recovery code's and recovery key

Kuphostiwe

Hi I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account

Hi I have a problem losing my recovery key. Please help me, I want to go to sync Firefox. I have all the evidence that this is my account
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Isicaphuno

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4120 izisombululo 57521 izimpendulo
Kuphostiwe
[https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Forum response - Firefox Sync Verification Email FAQs | Contributors Help] https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17186 izisombululo 155324 izimpendulo
Kuphostiwe

I think that you are out of luck with accessing the Firefox Account when you can't use the Authenticator and also do not have recovery codes and a recovery key. I do not know whether a recovery key can give access to the account if you can't pass the 2FA validation. I've never used the recovery key myself and also have never seen documentation about how to use it. Some time ago you could get access to the account via a password reset, but that seem doesn't to be possible (I recently tested and I still to to supply the 2FA code after a password reset).

I think that you are out of luck with accessing the Firefox Account when you can't use the Authenticator and also do not have recovery codes and a recovery key. I do not know whether a recovery key can give access to the account if you can't pass the 2FA validation. I've never used the recovery key myself and also have never seen documentation about how to use it. Some time ago you could get access to the account via a password reset, but that seem doesn't to be possible (I recently tested and I still to to supply the 2FA code after a password reset).

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Isicaphuno
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