Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why won't my screenshot page won't open so I can see my screenshots

  • 2 uphendule
  • 1 inale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu James

more options

I can take a screenshot and I will see it in screenshots but when I click on the icon to see all of my other screenshots it seems to be stuck on a loading screen and never opens. Also the heart icon that was there so I can save shots indefinitely disappeared weeks ago and I'd like to get it back.

All Replies (2)

more options

Mozilla has retired the screenshots server functionality. You are seeing a weird experience because you are on a very old version of Firefox. Please update to Firefox 66.0.3 or later

more options

Okulungisiwe ngu James