Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't update Firefox. Is not updating automatically.

  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu James

more options

The files download to update and I extract the files but the properties still show I am using the old version after restarting Firefox.

All Replies (1)

more options

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0

In your More System Details it appears that you are using a Ubuntu supplied package version of the old Firefox 50.0.x

Make sure the old Firefox 50.0 is not running when you try to start Firefox 66.0.2

Also make sure you are starting the firefox script in the Firefox folder for Fx 66.0.2 and not using a launcher or shortcut that is pointing to Fx 50.0

If you are the only user then putting Firefox folder in ~/Home will make it easy for read/write permissions for Firefox updates.