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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox hangs - but only on start-up

  • 3 uphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu FredMcD

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Hello all,

I am using Windows 10 64-bit. I have Firefox version 66.0.1

Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Responding" message in the menu bar, and the cursor pointer changes to a spinning blue circle.

The application hangs usually for up to 2 mins before returning to normal. It then always works perfectly for the rest of the browsing session. I've tried closing in Task Manager and relaunching, but the same thing happens.

Has anyone solved this issue?

Thanks

All Replies (3)

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.2 March 27, 2019

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I now have Version 66. 0.2, but the problem occurred again today, although on the first test Firefox only froze for about 20 seconds after start up.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?