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twitter crash

Kuphostiwe

Twitter - and seemingly ONLY Twitter - routinely causes Firefox to crash.

Twitter - and seemingly ONLY Twitter - routinely causes Firefox to crash.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 32.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:67.0) Gecko/20100101 Firefox/67.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4228 izisombululo 59014 izimpendulo
Kuphostiwe

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Umnikazi wombuzo

I believe this is what you're asking for. If not, let me know and I'll grab whatever you need, thanks.

bp-54728d16-fb16-4b20-b8b5-afb080190323 bp-c74b6dca-5976-4466-8c41-a0ba30190305 bp-4237e562-a374-4643-8afa-4acf20190304 bp-3932422d-9496-4622-9340-bba0a0190118 bp-9257aeba-0a42-471a-8034-b7e500181119 bp-26bb371d-8b51-4442-ba02-33c5d0181119 bp-e03ee311-de0e-4fe7-9b0f-a81cb0181119

I believe this is what you're asking for. If not, let me know and I'll grab whatever you need, thanks. bp-54728d16-fb16-4b20-b8b5-afb080190323 bp-c74b6dca-5976-4466-8c41-a0ba30190305 bp-4237e562-a374-4643-8afa-4acf20190304 bp-3932422d-9496-4622-9340-bba0a0190118 bp-9257aeba-0a42-471a-8034-b7e500181119 bp-26bb371d-8b51-4442-ba02-33c5d0181119 bp-e03ee311-de0e-4fe7-9b0f-a81cb0181119
FredMcD
  • Top 10 Contributor
4228 izisombululo 59014 izimpendulo
Kuphostiwe

That was very good work. Well done.

Product Firefox Release Channel beta Version 67.0b4 Build ID 20190322012752 (2019-03-22) Buildhub data OS OS X 10.14 OS Version 10.14.3 18D109

Sat, 23 Mar 2019 22:27:41 GMT bp-54728d16-fb16-4b20-b8b5-afb080190323 Signature: free | mozilla::net::nsHttpConnectionMgr:: ProcessNewTransaction

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS ++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel beta Version 66.0b12 Build ID 20190228180200 (2019-02-28)

Mon, 04 Mar 2019 02:02:55 GMT bp-c74b6dca-5976-4466-8c41-a0ba30190305 Signature: mozilla::net::nsSocketTransportService:: OnDispatchedEvent

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS +++++++++++++++++++++++++++++++++++++++++++ Mon, 04 Mar 2019 17:50:18 GMT bp-4237e562-a374-4643-8afa-4acf20190304 Signature: poll

Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT

This is for Sumo's Related Bugs 1528756 RESOLVED DUPLICATE Crash on @ poll

1516325 You are not authorized to access bug 1516325. +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel beta Version 65.0b11 Build ID 20190114172331 (2019-01-14)

Fri, 18 Jan 2019 19:38:07 GMT bp-3932422d-9496-4622-9340-bba0a0190118 Signature: mozilla::ipc::WriteIPDLParam<T>

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS

This is for Sumo's Related Bugs 1490677 You are not authorized to access bug

1484524 RESOLVED FIXED Crash in static void mozilla::ipc::IPDLParamTraits<T>::Write

That was very good work. Well done. Product Firefox Release Channel beta Version 67.0b4 Build ID 20190322012752 (2019-03-22) Buildhub data OS OS X 10.14 OS Version 10.14.3 18D109 Sat, 23 Mar 2019 22:27:41 GMT bp-54728d16-fb16-4b20-b8b5-afb080190323 Signature: free | mozilla::net::nsHttpConnectionMgr:: ProcessNewTransaction Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS ++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel beta Version 66.0b12 Build ID 20190228180200 (2019-02-28) Mon, 04 Mar 2019 02:02:55 GMT bp-c74b6dca-5976-4466-8c41-a0ba30190305 Signature: mozilla::net::nsSocketTransportService:: OnDispatchedEvent Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS +++++++++++++++++++++++++++++++++++++++++++ Mon, 04 Mar 2019 17:50:18 GMT bp-4237e562-a374-4643-8afa-4acf20190304 Signature: poll Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT This is for Sumo's Related Bugs 1528756 RESOLVED DUPLICATE Crash on @ poll 1516325 You are not authorized to access bug 1516325. +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel beta Version 65.0b11 Build ID 20190114172331 (2019-01-14) Fri, 18 Jan 2019 19:38:07 GMT bp-3932422d-9496-4622-9340-bba0a0190118 Signature: mozilla::ipc::WriteIPDLParam<T> Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS This is for Sumo's Related Bugs 1490677 You are not authorized to access bug 1484524 RESOLVED FIXED Crash in static void mozilla::ipc::IPDLParamTraits<T>::Write

Okulungisiwe ngu FredMcD

FredMcD
  • Top 10 Contributor
4228 izisombululo 59014 izimpendulo
Kuphostiwe

Most of the reports are too old to be useful. I see you have been using the beta version. Betas are prone to problems.

Try removing the current browser. Then get the full installer for beta.

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Most of the reports are too old to be useful. I see you have been using the beta version. Betas are prone to problems. Try removing the current browser. Then get the full installer for beta. Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Umnikazi wombuzo

Here's one from a few minutes ago, again, caused by Twitter.

bp-eb6a0909-ea3f-41f1-9708-6533d0190324

If I need to, I'll switch over to the release version. I kind of like running the beta specifically so that I can report issues if need be. And I do have a separate Twitter client that I can resort to. Just seems odd that Twitter reliably crashes FF after browsing it for a short while.

If it helps at all, there are some indications that it's about to cause a crash. Clicking on images (on Twitter) brings up the frame/div that the image is supposed to occupy, but the image itself doesn't load. The crash above was presaged by clicking on a video on a Twitter post that did the same thing - everything about the post came up except the video (it was a YouTube linked video).

Another interesting side note - after such a crash, if I click "Restart Firefox" in the crash window, Firefox does actually come back up, but it's unable to connect to any web sites. I have to close it, then reopen it. Then it works fine.

Here's one from a few minutes ago, again, caused by Twitter. bp-eb6a0909-ea3f-41f1-9708-6533d0190324 If I need to, I'll switch over to the release version. I kind of like running the beta specifically so that I can report issues if need be. And I do have a separate Twitter client that I can resort to. Just seems odd that Twitter reliably crashes FF after browsing it for a short while. If it helps at all, there are some indications that it's about to cause a crash. Clicking on images (on Twitter) brings up the frame/div that the image is supposed to occupy, but the image itself doesn't load. The crash above was presaged by clicking on a video on a Twitter post that did the same thing - everything about the post came up except the video (it was a YouTube linked video). Another interesting side note - after such a crash, if I click "Restart Firefox" in the crash window, Firefox does actually come back up, but it's unable to connect to any web sites. I have to close it, then reopen it. Then it works fine.
FredMcD
  • Top 10 Contributor
4228 izisombululo 59014 izimpendulo
Kuphostiwe

Product Firefox Release Channel beta Version 67.0b4 Build ID 20190322012752 (2019-03-22)

bp-eb6a0909-ea3f-41f1-9708-6533d0190324 Signature: poll

Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT

1528756 RESOLVED DUPLICATE Crash on @ poll

1516325 You are not authorized to access bug

Product Firefox Release Channel beta Version 67.0b4 Build ID 20190322012752 (2019-03-22) bp-eb6a0909-ea3f-41f1-9708-6533d0190324 Signature: poll Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT 1528756 RESOLVED DUPLICATE Crash on @ poll 1516325 You are not authorized to access bug
FredMcD
  • Top 10 Contributor
4228 izisombululo 59014 izimpendulo
Kuphostiwe

I called for more help.

ronin_fnord said

. . . . caused by Twitter.

Does this happen on other sites?


Installing the normal version would be a good idea if only to see if the problem remains.

I called for more help. ''ronin_fnord [[#answer-1207936|said]]'' <blockquote> . . . . caused by Twitter. </blockquote> Does this happen on other sites? ---------- Installing the normal version would be a good idea if only to see if the problem remains.

Umnikazi wombuzo

Nope. Exclusively Twitter.

Nope. Exclusively Twitter.
cor-el
  • Top 10 Contributor
  • Moderator
17421 izisombululo 157403 izimpendulo
Kuphostiwe

Try to disable IPv6 (check for other possible causes as well).

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Try to disable IPv6 (check for other possible causes as well). *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can You can check the connection settings. *Options/Preferences -> General -> Network: Connection -> Settings If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings": *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can