Dual Factor errors
Dual factor is messed up I don’t have my recovery code. Need it turned of so I can login and reset? How do I get that done?
Isisombululo esikhethiwe
See:
- [/questions/1226620] I forget recovery and security code
If you do not have recovery codes hat work or otherwise aren't able to connect to the Firefox account then reset the Firefox Sync password to see if that gives access to the account and disable two factor authentication on the Settings page. You may have to try this more than once to be able to disable 2FA. You need a fresh login to the accounts.firefox.com website to be able to disable Two-Factor authentication and possibly setup 2FA properly.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (2)
Hi
I am sorry, but without your two factor token or your recovery codes, you will not be able to access your Firefox account. For the benefit of your security and privacy, we do not have any way to access your account.
Isisombululo Esikhethiwe
See:
- [/questions/1226620] I forget recovery and security code
If you do not have recovery codes hat work or otherwise aren't able to connect to the Firefox account then reset the Firefox Sync password to see if that gives access to the account and disable two factor authentication on the Settings page. You may have to try this more than once to be able to disable 2FA. You need a fresh login to the accounts.firefox.com website to be able to disable Two-Factor authentication and possibly setup 2FA properly.