X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.
An updated version of Firefox is available to address the issues with Add-ons disabled or fail to install on Firefox. You can download the update for your OS here: https://www.mozilla.org/firefox/new/ For Known Issues and Workarounds, please check out the update at https://support.mozilla.org/kb/add-ons-disabled-or-fail-to-install-firefox

Isithangami Sabeseki

I lost my 2FA device, logged out. Don't have recovery CODE but have recovery KEY. How do I log back in?

Kuphostiwe

I don't have the recovery CODEs from my authenticator app or never downloaded it. I only have recovery KEY.

Using the KEY I can reset the password - but every time I try to login - it forces me to use a recovery CODE which I don't have.

Upon reading the forums - I understand that I will have to recreate another account with a new email address. I don't want to use another email. I don't mind losing all the data saved in sync - is there a way to request to delete my account email? And I can recreate it fresh from start?

Thanks,

--Akbar

I don't have the recovery CODEs from my authenticator app or never downloaded it. I only have recovery KEY. Using the KEY I can reset the password - but every time I try to login - it forces me to use a recovery CODE which I don't have. Upon reading the forums - I understand that I will have to recreate another account with a new email address. I don't want to use another email. I don't mind losing all the data saved in sync - is there a way to request to delete my account email? And I can recreate it fresh from start? Thanks, --Akbar

Isisombululo esikhethiwe

If you can't access the settings page after a password reset to disable two-factor authentication or delete the account then it isn't possible to reuse this email address.

In case of issues try to log in to the Firefox Account via this website.

Funda le mpendulo ngokuhambisana nalesi sihloko 0
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17102 izisombululo 154422 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

If you can't access the settings page after a password reset to disable two-factor authentication or delete the account then it isn't possible to reuse this email address.

In case of issues try to log in to the Firefox Account via this website.

If you can't access the settings page after a password reset to disable two-factor authentication or delete the account then it isn't possible to reuse this email address. In case of issues try to log in to the Firefox Account via this website. *https://accounts.firefox.com/signin *https://accounts.firefox.com/settings
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.