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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes on many different websites

  • 3 uphendule
  • 1 inale nkinga
  • 127 views
  • Igcine ukuphendulwa ngu philipp

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Firefox couldnt play some Youtube video at first. Then it crashes randomly while browsing different websites. Here is my latest crash report: https://crash-stats.mozilla.com/report/index/5bf3336f-6c84-426b-8bd0-f47ae0190228

I've tried to reinstalled Firefox many times but nothing works. Tried Safemode but it didnt help either :( .

Isisombululo esikhethiwe

hi LNSWE, unfortunately this kind of issue is a problem for users of windows N editions after the update to windows 10 1809 & installing the media feature pack.

this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false, then restart firefox once.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Isisombululo Esikhethiwe

hi LNSWE, unfortunately this kind of issue is a problem for users of windows N editions after the update to windows 10 1809 & installing the media feature pack.

this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false, then restart firefox once.

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Thank you for the quick response. Your solution works. Much appreciated, Philipp.

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you're very welcome :))