How its possible that I lost all saved passwords in website?
Hello.
Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's possible?
All Replies (2)
If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.
What about the rest of your profile?
Bookmarks, settings, toolbars?
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
You would need older backup copies of logins.json and key4.db to recover the lost passwords.
You can look at this utility to browse System Restore points.
- System Restore Explorer
http://nicbedford.co.uk/software/systemrestoreexplorer/
Did you already reboot the computer?
You can also check for orphaned profiles that aren't listed in the Profile Manager and on the about:profiles page (profiles.ini).