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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Since resetting or refreshing Firefox, my entire computer has become slow as molasses in the dead of winter in Vermont.

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  • Igcine ukuphendulwa ngu Pj

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My computer was running a LITTLE slow & I had got a pop up suggestion several times over a period of about 3 moths. I decided to try refreshing or resetting (not sure what the tab said).

I don't know what happened, but my computer is nearly unresponsive now, including applications such as Word. I'm afraid to try anything else & am not sure if going back to the last "back up" would fix the problem or make it worse. There is no phone number to call for help & I shouldn't have to pay $100.00 to have someone fix the problem created by Firefox.

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jenlt said

My computer was running a LITTLE slow & I had got a pop up suggestion several times over a period of about 3 moths. I decided to try refreshing or resetting (not sure what the tab said).

I don't know what happened, but my computer is nearly unresponsive now, including applications such as Word. I'm afraid to try anything else & am not sure if going back to the last "back up" would fix the problem or make it worse...

Please do the following:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

DxDiag /64bit

...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:

    System Information
Display Devices
Disk & DVD/CD-ROM Drives



~Pj