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print preview not working

Kuphostiwe

Hello, I am using Thunderbird 60.5.0 Print preview does not work. When I select print preview it quickly displays a screen I screen I cannot capture and then nothing happens.


Can anyone help?

Hello, I am using Thunderbird 60.5.0 Print preview does not work. When I select print preview it quickly displays a screen I screen I cannot capture and then nothing happens. Can anyone help?

Isisombululo esikhethiwe

This forum is manned by unpaid volunteers offering their free from all around the world who try to help others. If people did not respond; baring in mind no one is obligued to respond, it is possible they did not have an answer or were busy and it has nothing to do with not paying attention.

So can all you please try the following: 'Menu icon' > 'Options' > 'Advanced' > 'General 'Tab. Click on 'Config-Editor' button You will get a friendly warning message. In the Search Field type: print_printer

right-click on the line print_printer for your printer and selected 'Reset'.

Close window - top right X Click on 'OK'

Restart Thunderbird. Test 'Print Preview'. Please report back on results.

Funda le mpendulo ngokuhambisana nalesi sihloko 3

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134

Eminye Imininingwane

Tuggerofhearts 0 izisombululo 3 izimpendulo
Kuphostiwe

Impendulo Ewusizo

I am using Thunderbird 60.5.1 and am having the exact same problem. Before the last two updates Print Preview worked just fine. It still does with other email clients. What changes were made in the last two updates that altered this process?

I am using Thunderbird 60.5.1 and am having the exact same problem. Before the last two updates Print Preview worked just fine. It still does with other email clients. What changes were made in the last two updates that altered this process?

Okulungisiwe ngu Tuggerofhearts

73shark 1 izisombululo 11 izimpendulo
Kuphostiwe

I have 60.8.0 and print preview quit working. Need some help here.

I have 60.8.0 and print preview quit working. Need some help here.
john3149 0 izisombululo 3 izimpendulo
Kuphostiwe

I am having this problem also. It is new, appeared one or two updates ago. Makes sizing for printing and paper conservation impossible.

I am having this problem also. It is new, appeared one or two updates ago. Makes sizing for printing and paper conservation impossible.
73shark 1 izisombululo 11 izimpendulo
Kuphostiwe

I wonder if this is a known problem and Mozilla is working on it or nobody is paying attention.

I wonder if this is a known problem and Mozilla is working on it or nobody is paying attention.

Umnikazi wombuzo

I posted this back in January and there has been no response from Mozilla so my guess is nobody is paying attention.

I posted this back in January and there has been no response from Mozilla so my guess is nobody is paying attention.
Toad-Hall
  • Top 10 Contributor
1709 izisombululo 11394 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

This forum is manned by unpaid volunteers offering their free from all around the world who try to help others. If people did not respond; baring in mind no one is obligued to respond, it is possible they did not have an answer or were busy and it has nothing to do with not paying attention.

So can all you please try the following: 'Menu icon' > 'Options' > 'Advanced' > 'General 'Tab. Click on 'Config-Editor' button You will get a friendly warning message. In the Search Field type: print_printer

right-click on the line print_printer for your printer and selected 'Reset'.

Close window - top right X Click on 'OK'

Restart Thunderbird. Test 'Print Preview'. Please report back on results.

This forum is manned by unpaid volunteers offering their free from all around the world who try to help others. If people did not respond; baring in mind no one is obligued to respond, it is possible they did not have an answer or were busy and it has nothing to do with not paying attention. So can all you please try the following: 'Menu icon' > 'Options' > 'Advanced' > 'General 'Tab. Click on 'Config-Editor' button You will get a friendly warning message. In the Search Field type: '''print_printer''' right-click on the line '''print_printer''' for your printer and selected ''''Reset''''. Close window - top right X Click on 'OK' Restart Thunderbird. Test 'Print Preview'. Please report back on results.

Umnikazi wombuzo

THANK YOU TOAD-HALL!

Issue resolved for me!

Regards, damurrs

THANK YOU TOAD-HALL! Issue resolved for me! Regards, damurrs
john3149 0 izisombululo 3 izimpendulo
Kuphostiwe

Toad-Hall said

This forum is manned by unpaid volunteers offering their free from all around the world who try to help others. If people did not respond; baring in mind no one is obligued to respond, it is possible they did not have an answer or were busy and it has nothing to do with not paying attention. So can all you please try the following: 'Menu icon' > 'Options' > 'Advanced' > 'General 'Tab. Click on 'Config-Editor' button You will get a friendly warning message. In the Search Field type: print_printer right-click on the line print_printer for your printer and selected 'Reset'. Close window - top right X Click on 'OK' Restart Thunderbird. Test 'Print Preview'. Please report back on results.
''Toad-Hall [[#answer-1239710|said]]'' <blockquote> This forum is manned by unpaid volunteers offering their free from all around the world who try to help others. If people did not respond; baring in mind no one is obligued to respond, it is possible they did not have an answer or were busy and it has nothing to do with not paying attention. So can all you please try the following: 'Menu icon' > 'Options' > 'Advanced' > 'General 'Tab. Click on 'Config-Editor' button You will get a friendly warning message. In the Search Field type: '''print_printer''' right-click on the line '''print_printer''' for your printer and selected ''''Reset''''. Close window - top right X Click on 'OK' Restart Thunderbird. Test 'Print Preview'. Please report back on results. </blockquote>
john3149 0 izisombululo 3 izimpendulo
Kuphostiwe

Wonderful! Now Working as it used to over the many years I have depended upon Thunderbird.

Thanks very very much Toad-Hall.

Had I stumbled into this area however I would have been stopped by the message "Here Lurk Dragons" so I could never have found it or had confidence to reset. I hope this now remains in the support database.

I appreciate that support is voluntary and try to help by donating annually.

Love Firefox & Thunderbird. My first experience with live support has been very impresive.

Wonderful! Now Working as it used to over the many years I have depended upon Thunderbird. Thanks very very much Toad-Hall. Had I stumbled into this area however I would have been stopped by the message "Here Lurk Dragons" so I could never have found it or had confidence to reset. I hope this now remains in the support database. I appreciate that support is voluntary and try to help by donating annually. Love Firefox & Thunderbird. My first experience with live support has been very impresive.
73shark 1 izisombululo 11 izimpendulo
Kuphostiwe

Worked for me. Wonder what caused this? Thanks for your help.

Worked for me. Wonder what caused this? Thanks for your help.
Toad-Hall
  • Top 10 Contributor
1709 izisombululo 11394 izimpendulo
Kuphostiwe

Many thanks for the feedback. It's good to hear you are all ok.

Many thanks for the feedback. It's good to hear you are all ok.