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Why do I have do restart Firefox each time, when I start my personal computer?

  • 13 uphendule
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  • Igcine ukuphendulwa ngu Cidly

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I'm a german user, sorry for my bad english. I hope that someone can help me.

Everytime, when I start my personal computer, I do have the same problem:

Firefox is starting and it shows me my (five) websites in his tabs, but they will not be loaded. Instead of loading, one tab shows me to restart all others, after all other tabs are closed. Then Firefox ask me, if I want to restart all my five websites. It's not important, how many tabs I want to load, it's not important, which websites I want to load. The problem is the same.

I did uninstall Firefox (first simply, later with IObit Unistaller removing residual files) and install it after that again. I deleted the cache and all cookies. Nothing changed. The problem is not resolved.

What can I do?

I'm a german user, sorry for my bad english. I hope that someone can help me. Everytime, when I start my personal computer, I do have the same problem: Firefox is starting and it shows me my (five) websites in his tabs, but they will not be loaded. Instead of loading, one tab shows me to restart all others, after all other tabs are closed. Then Firefox ask me, if I want to restart all my five websites. It's not important, how many tabs I want to load, it's not important, which websites I want to load. The problem is the same. I did uninstall Firefox (first simply, later with IObit Unistaller removing residual files) and install it after that again. I deleted the cache and all cookies. Nothing changed. The problem is not resolved. What can I do?

All Replies (13)

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Did you want those 5 websites to load at startup?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Thanx a lot!

It's working great again.

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Is the browser now working properly in normal mode?

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You can check if you have a user.js file in the Firefox profile folder that sets the browser.sessionstore.resume_session_once pref to true.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


See also:

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Hello FredMcD,

trying to solve this problem, it seems to be working.

But I started my computer severly days later and the browser was not working properly in normal mode.

Only when I start firefox the first time it's not okay, but the second or third or more times later at the same day (when my computer is on) it's all okay. When I shut my computer down and start it again, the problem is coming back.

What can I do else?

Thx for your help.

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A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

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Thx, I did it.

What can I Do to solve the problem starting Firefox?

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.1 February 12, 2019 Many issues have been fixed.

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Yes, I did update to the version 65.0.1.

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Did you try Safe Mode again?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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Name: Firefox Version: 65.0.1 Build-ID: 20190211233335 Update-Kanal: release User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0 Betriebssystem: Windows_NT 10.0 Fenster mit mehreren Prozessen: 1/1 (aktiviert (Standard)) Web-Inhaltsprozesse: 2/4 Unternehmensrichtlinien: Inaktiv Google-Schlüssel: Gefunden Mozilla-Location-Service-Schlüssel: Gefunden Abgesicherter Modus: false

Absturzberichte der letzten 3 Tage


Alle Absturzberichte Firefox-Funktionen --- Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Erweiterungen -- Name: GfK Internet Version: 16.2.0.65 Aktiviert: true ID: gacela2@nurago.com

Name: iGraal Cashback-Melder Version: 7.1.0.4335 Aktiviert: true ID: {dbac9680-d559-4cd4-9765-059879e8c467}

Sicherheitssoftware


Typ: ESET Security Typ: ESET Security Typ: ESET Firewall

Grafik


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Is your ESET program up to date? As a test, disable it.

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Yes, ESET is up to date.