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having problems with updating. You tell me that you have sent me an email (three times) but I haven't had them

Kuphostiwe

problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device:

But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks

problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks

Isisombululo esikhethiwe

Can you not add accounts.firefox.com to your Safe Senders list?

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  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Eminye Imininingwane

WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

Are you sure that you verified that the register email was the same one you ask to send the email to?

Are you sure that you verified that the register email was the same one you ask to send the email to?

Umnikazi wombuzo

WestEnd said

Are you sure that you verified that the register email was the same one you ask to send the email to?

Definitely!

''WestEnd [[#answer-1188207|said]]'' <blockquote> Are you sure that you verified that the register email was the same one you ask to send the email to? </blockquote> Definitely!
Scribe 728 izisombululo 3470 izimpendulo
Kuphostiwe

Hi, sorry to hear you are having a problem; please see if anything here helps - I'm having problems confirming my new Firefox Account.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, sorry to hear you are having a problem; please see if anything here helps - [[I'm having problems confirming my new Firefox Account]]. ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''

Umnikazi wombuzo

Hello Scribe & thanks for your help. My problem appears to be that to add someone to my Safe Senders list, I have to click on an email from the sender and proceed from there. But I haven't actually received any emails!

Nor can I find any other route via the FF website

Hello Scribe & thanks for your help. My problem appears to be that to add someone to my Safe Senders list, I have to click on an email from the sender and proceed from there. But I haven't actually received any emails! Nor can I find any other route via the FF website
Scribe 728 izisombululo 3470 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Can you not add accounts.firefox.com to your Safe Senders list?

Can you not add '''accounts.firefox.com''' to your Safe Senders list?

Umnikazi wombuzo

TaffyOutlane said

problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks

got there in the end. Thanks

''TaffyOutlane [[#question-1246591|said]]'' <blockquote> problem is as in Question. I haven't used FF in a while so had this email from you: New sign-in to Firefox For added security, please confirm this sign-in from the following device: But I kept being told my Username/Password were wrong so I clicked on Forgot password, then Forgot Username and both times there was an on-screen message "email has been sent" but I didn't receive it. SOS please!! Thanks </blockquote> got there in the end. Thanks