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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I experience mouse movement lagging in FF 64. Although I enable "Prevent accessibility services from accessing your browser" but it does not help.

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  • Igcine ukuphendulwa ngu 1hochoi

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I experience mouse movement lagging in FF 64. Although I enable "Prevent accessibility services from accessing your browser" but it does not help. Is this a well-known problem and is there a fix?

I experience mouse movement lagging in FF 64. Although I enable "Prevent accessibility services from accessing your browser" but it does not help. Is this a well-known problem and is there a fix?

All Replies (15)

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That would be a mouse driver issues or dirty mouse not responding. The Browser doesn't control the mouse that is done by the mouse driver.

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I know this is not a mouse driver issue because the mouse moves normally on Chrome.

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I want to add one more detail: the lagging appears to be more severe on the top of the page, in the tab area.

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I don't think it is a known issue. You can file a bug on Bugzilla. It can be addon-related. What addons do you have?

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The problem still persists when all add-ons are disable. I am afraid it may have something to do with userChrome.css because that is the only thing left to be disable as oppose to running the browser in safe mode.

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1hochoi said

The problem still persists when all add-ons are disabled...

Delayed cursor movements. Memory-related.

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

<center>DxDiag /64bit</center>

<center> (Skip the /64bit part if it's Windows 32-Bit.)</center>

...Wait until the green bar loads and disappears, then click "Save All Information".

Post here, just these information parts, under these two Headers:

    System Information

    Display Devices 

Make sure your computer is not too 'LOW' on disk-remaining space. This will be a major performance problem if your remaining disk space is TOO LOW!

Example: At the moment, I have 37% space free. If you're 25% or less, then you're probably running into performance/Memory issues.

Windows-7 and Programs like to have plenty of free-disk 'breathing' room. I just cleared over 75 Gigs worth to get me to about 37% of free disk space. Much of it was old TV recordings (I have Windows Media Center with a Twin TV Tuner Card).

Perhaps you may wish to setup a ReadyBoost Flash Drive.

If you have a lot of Windows and Tabs and your FireFox Browser is set to Restore Session, the following will help with conserving some Memory:

Go to Options. Edit or Insert in the URL Box About:Config and go there. Change the following from true to:

<center> browser.tabs.loadInBackground false</center>

This will preload only the last Tab you were parked on per browser window. The other Tabs from your Previous Session will load only when you click on them.

Finally, the following FireFox adjustment for my old 2010 computer - My Performance settings in Options is setup as shown in the image attachment:


~Pj

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System Information


Time of this report: 1/8/2019, 19:24:07

      Machine name: PC
  Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.181111-0600)
          Language: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

      System Model: Z87X-HD3
              BIOS: BIOS Date: 08/25/14 15:46:14 Ver: 04.06.05
         Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
            Memory: 16384MB RAM

Available OS Memory: 16262MB RAM

         Page File: 21063MB used, 2874MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: 192 DPI (200 percent)
System DPI Setting: 96 DPI (100 percent)
   DWM DPI Scaling: Enabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode
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Sound Devices


           Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
           Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A002&REV_1003
       Manufacturer ID: 1
            Product ID: 100
                  Type: WDM
           Driver Name: RTKVHD64.sys
        Driver Version: 6.00.0001.7076 (English)
     Driver Attributes: Final Retail
           WHQL Logo'd: Yes
         Date and Size: 10/29/2013 04:25:24, 3698904 bytes
           Other Files: 
       Driver Provider: Realtek Semiconductor Corp.
        HW Accel Level: Basic
             Cap Flags: 0xF1F
   Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0
             HW Memory: 0
      Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
  I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

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Display Devices


         Card name: NVIDIA GeForce GTX 1050
      Manufacturer: NVIDIA
         Chip type: GeForce GTX 1050
          DAC type: Integrated RAMDAC
        Device Key: Enum\PCI\VEN_10DE&DEV_1C81&SUBSYS_372D1458&REV_A1
    Display Memory: 1641 MB
  Dedicated Memory: 1958 MB
     Shared Memory: 3779 MB
      Current Mode: 3840 x 2160 (32 bit) (60Hz)
      Monitor Name: LG ULTRA HD(DisplayPort)
     Monitor Model: LG Ultra HD
        Monitor Id: GSM5B09
       Native Mode: 3840 x 2160(p) (59.997Hz)
       Output Type: Displayport External
       Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 25.21.0014.1722 (English)

    Driver Version: 25.21.14.1722
       DDI Version: 11
      Driver Model: WDDM 1.1
 Driver Attributes: Final Retail
  Driver Date/Size: 11/30/2018 22:56:10, 20847432 bytes
       WHQL Logo'd: Yes
   WHQL Date Stamp: 
 Device Identifier: {D7B71E3E-5FC1-11CF-5271-23171BC2D435}
         Vendor ID: 0x10DE
         Device ID: 0x1C81
         SubSys ID: 0x372D1458
       Revision ID: 0x00A1
Driver Strong Name: oem38.inf:NVIDIA_Devices.NTamd64.6.1:Section135:25.21.14.1722:pci\ven_10de&dev_1c81
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Sorry about that:
Would you also include the info under the Header:
Disk & DVD/CD-ROM Drives



~Pj

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Disk & DVD/CD-ROM Drives


     Drive: C:
Free Space: 293.4 GB

Total Space: 488.4 GB File System: NTFS

     Model: Samsung SSD 850 PRO 512GB ATA Device
     Drive: D:
Free Space: 286.2 GB

Total Space: 677.0 GB File System: NTFS

     Model: SAMSUNG HD154UI ATA Device
     Drive: E:
Free Space: 43.0 GB

Total Space: 102.4 GB File System: NTFS

     Model: SAMSUNG HD154UI ATA Device
     Drive: J:
Free Space: 225.7 GB

Total Space: 651.3 GB File System: NTFS

     Model: SAMSUNG HD154UI ATA Device
     Drive: G:
     Model: ELBY CLONEDRIVE SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 21:23:47, 147456 bytes
     Drive: F:
     Model: HL-DT-ST DVD+-RW GH50N ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 21:23:47, 147456 bytes
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1hochoi said


<center>Disk & DVD/CD-ROM Drives</center>


Drive: E:
Free Space: 43.0 GB
Total Space: 102.4 GB
File System: NTFS
Model: SAMSUNG HD154UI ATA Device

Drive: G:
Model: ELBY CLONEDRIVE SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys,
6.01.7601.17514 (English), 11/20/2010 21:23:47, 147456 bytes

Drive: F:
Model: HL-DT-ST DVD+-RW GH50N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys,
6.01.7601.17514 (English), 11/20/2010 21:23:47, 147456 bytes

Is FF and Windows working from Drive C:? Drive E: is quite low, so there's nothing to do with FF off that Drive?

Do Drives G: and F: have any accessing with the OS and/or FF? ~Pj

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FF is on drive C: only.

It does not seem he problem is caused by memory issue because Chrome does not have this problem at the same time FF does. I suspect it has something to do with the Userchrome.css for some reason because the problem disappears when I use safe mode but still be there when I disable all add-ons.

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1hochoi said

FF is on drive C: only.

It does not seem he problem is caused by memory issue because Chrome does not have this problem at the same time FF does.

I suspect it has something to do with the Userchrome.css for some reason because the problem disappears when I use safe mode but still be there when I disable all add-ons.


Well, FF could be more Memory-intensive than the other browsers.
Anyway, when Disabling the Extensions, Quitting FF, Resume the FF Session, is the problem still there?


~Pj

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Yes, it is still there. The only way to get rid of it is to start in safe mode.