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I have lost my save password on 1 january 2019 how can I get them back

Kuphostiwe

On 1 january 2019 I lost my save passwords I don't know how it happened but it did. I have gone through several of the solves in Support and tried a few but they are not working for me. Please can anyone offer any help. many thanks.

On 1 january 2019 I lost my save passwords I don't know how it happened but it did. I have gone through several of the solves in Support and tried a few but they are not working for me. Please can anyone offer any help. many thanks.

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:64.0) Gecko/20100101 Firefox/64.0

Eminye Imininingwane

Umnikazi wombuzo

Who or what the heck is mod

Who or what the heck is mod

Umnikazi wombuzo

Jan 5, 2019, 5:06:50 AM

You need to contact a MOD on here the general End users on here can't help with that.

I do not understand MOD ??

Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ??
McCoy
  • Top 10 Contributor
545 izisombululo 5139 izimpendulo
Kuphostiwe

avrohalt said

Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ??

You are quoting a contributor, who meant to say "moderator" when he wrote "MOD".

That post has either been removed by a moderator, or you have seen it in another thread - either way : it is totally irrelevant and does not apply to your situation.

''avrohalt [[#answer-1187092|said]]'' <blockquote> Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ?? </blockquote> You are quoting a contributor, who meant to say "moderator" when he wrote "MOD". That post has either been removed by a moderator, or you have seen it in another thread - either way : it is totally irrelevant and does not apply to your situation.
McCoy
  • Top 10 Contributor
545 izisombululo 5139 izimpendulo
Kuphostiwe

You say that you've lost your passwords - I assume that you are referring to Options => Privacy & Security => Saved Logins, under 'Logins & Passwords' ..... (?)

Maybe you could try to rename or remove these files in your Firefox profile folder with Firefox closed :

logins.json and key4.db

Go to the 3-bar menu : Help => Troubleshooting Information => Profile Folder => Open Folder

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

You say that you've lost your passwords - I assume that you are referring to Options => Privacy & Security => Saved Logins, under 'Logins & Passwords' ..... (?) Maybe you could try to rename or remove these files in your Firefox profile folder with Firefox closed : '''logins.json''' and '''key4.db''' Go to the 3-bar menu : Help => Troubleshooting Information => Profile Folder => Open Folder Also see : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
cor-el
  • Top 10 Contributor
  • Moderator
17536 izisombululo 158563 izimpendulo
Kuphostiwe

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created. *https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile