Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

help with when my firefox goes to mapsnow.com instead of firefox

more options

Firefox is my default browser but in the last 2 weeks when I click on the firefox app it goes to mapsnow.com. I've tried several different things to change it back without success. Can you help me please?

Firefox is my default browser but in the last 2 weeks when I click on the firefox app it goes to mapsnow.com. I've tried several different things to change it back without success. Can you help me please?

All Replies (2)

more options

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

more options

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Does that let you regain control of your home page?