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Synching between computers, old computer has an error.

Kuphostiwe

Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring when I try to synch. I have the error log here, but, as I am new to the site, don't know how to add it to my post, other than by copy/pasting the contents, and it is too long to do that. So... might need to let me know how to do that. Sorry.

Hey, guys. I got a new laptop as a christmas present, and have been trying to synch bookmarks between my old craptop and it. Surprise surprise, the craptop is erroring when I try to synch. I have the error log here, but, as I am new to the site, don't know how to add it to my post, other than by copy/pasting the contents, and it is too long to do that. So... might need to let me know how to do that. Sorry.

Okulungisiwe ngu HelpMePleaseThankYou

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Eminye Imininingwane

1545514254476 Sync.LogManager DEBUG Flushing file log
1545514254489 Sync.LogManager DEBUG Log cleanup threshold time: 1544650254489
1545514254525 Sync.LogManager DEBUG Done deleting files.
1545514361894 Sync.RemoteTabs INFO Generating tab list with filter
1545514361894 Sync.RemoteTabs DEBUG Processing client: {"id":"Ls2mHhzC4Ams","type":"client","name":"New Laptop","clientType":"desktop","lastModified":1545513781220,"tabs":[]}
1545514361895 Sync.RemoteTabs INFO Final tab list has 1 clients with 10 tabs.
1545514451128 FirefoxAccounts INFO Consuming missed commands.
1545514451128 Sync.Service DEBUG User-Agent: Firefox/64.0 (Windows NT 10.0; Win64; x64) FxSync/1.66.0.20181206201918.desktop
1545514451130 Sync.Service INFO Starting sync at 2018-12-23 10:34:11 in browser session 2cUWDRRIGVlU
1545514451130 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1545514451133 Sync.Status INFO Resetting Status.
1545514451133 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1545514451136 Services.Common.RESTRequest TRACE local time, offset: 1545514451136, 1598
1545514451136 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0
1545514451137 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed)
1545514451137 Services.Common.RESTRequest TRACE HTTP Header content-type: text/plain
1545514451137 Services.Common.RESTRequest TRACE HTTP Header accept-language: en-US, en
1545514451763 Services.Common.RESTRequest TRACE onStartRequest: GET https://api.accounts.firefox.com/v1/account/device/commands?index=0
1545514451768 Services.Common.RESTRequest TRACE Channel for GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 returned status code 0
1545514451768 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200
1545514451768 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK
1545514451768 Services.Common.RESTResponse TRACE Processing response headers.
1545514451769 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: 1232
1545514451769 FirefoxAccounts DEBUG _updateAccountData with items: ["device"]
1545514451769 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"]
1545514451769 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"]
1545514451778 FirefoxAccounts TRACE finished write of json user data - took: 9
1545514451778 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"]
1545514451778 FirefoxAccounts TRACE starting write of user data to the login manager
1545514451792 FirefoxAccounts TRACE finished write of user data to the login manager
1545514451810 Sync.Resource DEBUG GET success 200 https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/info/collections
1545514451811 Sync.Service DEBUG Fetching server configuration: https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/info/configuration
1545514451994 Sync.Resource DEBUG GET success 200 https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/info/configuration
1545514451994 Sync.Service DEBUG Fetching global metadata record
1545514451994 Sync.Service DEBUG Weave Version: 1.66.0 Local Storage: 5 Remote Storage: 5
1545514451994 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
1545514451994 Sync.Service INFO Testing info/collections: {"passwords":1545513351.21,"tabs":1545514255.64,"clients":1545513477.46,"crypto":1545512412.53,"forms":1545513354.53,"meta":1545512703.05,"bookmarks":1545513353.78,"prefs":1545513349.95,"history":1545514163.52}
1545514451994 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1545512412.53
1545514451995 Sync.Synchronizer DEBUG Refreshing client list.
1545514451995 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
1545514451995 Sync.Engine.Clients DEBUG Resetting clients last sync time
1545514452176 Sync.Collection DEBUG GET success 200 https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/storage/clients?full=1&limit=1000
1545514452180 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled.
1545514452181 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined
1545514452186 Sync.Synchronizer INFO Updating enabled engines: 2 clients.
1545514452186 Sync.Synchronizer DEBUG meta/global isn't new, or is missing engines. Not updating enabled state.
1545514452186 Sync.Synchronizer INFO Syncing all enabled engines.
1545514452186 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation
1545514452187 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452190 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation
1545514452192 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452193 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation
1545514452194 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452204 Sync.Engine.Tabs INFO Posting 1 records of 2169 bytes with batch=true
1545514452205 Sync.Collection DEBUG POST Length: 2169
1545514452394 Sync.Collection DEBUG POST success 200 https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/storage/tabs?batch=true&commit=true
1545514452396 Sync.Engine.Bookmarks DEBUG Checking if server sync ID f5wAbS2doEQG matches existing
1545514452398 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
1545514452399 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452401 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0}
1545514452402 Sync.Engine.Addons DEBUG Refreshing reconciler state
1545514452402 Sync.AddonsReconciler INFO Refreshing global state from AddonManager.
1545514452403 Sync.AddonsReconciler DEBUG Rectifying state for addon mail.com MailCheck (version=4.3.3, id=toolbar@mail.com)
1545514452403 Sync.AddonsReconciler DEBUG Rectifying state for addon Adblock Plus (version=3.4.2, id={d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Dashlane (version=6.10.1, id=jetpack-extension@dashlane.com)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=35.0.0, id=screenshots@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compat (version=3.0.0, id=webcompat@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.1.0, id=webcompat-reporter@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Monitor (version=2.8, id=fxmonitor@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Default (version=, id=default-theme@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=, id=firefox-compact-light@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=, id=firefox-compact-dark@mozilla.org)
1545514452404 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.7.1, id=gmp-gmpopenh264)
1545514452405 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=4.10.1146.0, id=gmp-widevinecdm)
1545514452406 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler
1545514452451 Sync.Engine.Addons.Store DEBUG default-theme@mozilla.org not syncable: vetoed by the addon manager.
1545514452451 Sync.Engine.Addons.Store DEBUG 15178@personas.mozilla.org not syncable: vetoed by the addon manager.
1545514452451 Sync.Engine.Addons.Store DEBUG 188455@personas.mozilla.org not syncable: vetoed by the addon manager.
1545514452452 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation
1545514452452 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452453 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation
1545514452454 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452454 Sync.Engine.History DEBUG Checking if server sync ID Ln94G9stT1ok matches existing
1545514452461 Sync.Engine.History INFO 2 outgoing items pre-reconciliation
1545514452462 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1545514452467 Sync.Engine.History INFO Posting 2 records of 830 bytes with batch=true
1545514452468 Sync.Collection DEBUG POST Length: 830
1545514452720 Sync.Collection DEBUG POST success 200 https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/storage/history?batch=true&commit=true
1545514452724 Sync.Engine.Extension-Storage DEBUG Syncing extension settings for ["{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"]
1545514452730 Sync.CollectionKeyManager INFO Setting collection keys contents. Our last modified: 0, input modified: 1545512635787.
1545514452730 Sync.BulkKeyBundle INFO BulkKeyBundle being created for [default]
1545514452730 Sync.CollectionKeyManager INFO Processing downloaded per-collection keys.
1545514452730 Sync.BulkKeyBundle INFO BulkKeyBundle being created for {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
1545514452730 Sync.CollectionKeyManager INFO Clearing collection keys...
1545514452730 Sync.CollectionKeyManager INFO Saving downloaded keys.
1545514452730 Sync.CollectionKeyManager INFO Bumping last modified to 1545512635787
1545514452888 FirefoxAccounts DEBUG getOAuthToken enter
1545514452888 FirefoxAccounts TRACE getCachedToken returning cached token
1545514452888 FirefoxAccounts DEBUG getOAuthToken returning a cached token
1545514453467 Sync.Synchronizer INFO meta/global changed locally: reuploading.
1545514453467 Sync.Service DEBUG Uploading meta/global: {"payload":"{\"syncID\":\"dTX9CAnj00Zu\",\"storageVersion\":5,\"declined\":[\"tabs\"],\"engines\":{\"clients\":{\"version\":1,\"syncID\":\"z3e8fCCt-Xmz\"},\"prefs\":{\"version\":2,\"syncID\":\"aNwM8WOfWVJS\"},\"passwords\":{\"version\":1,\"syncID\":\"8ulVHPTCJBFX\"},\"bookmarks\":{\"version\":2,\"syncID\":\"f5wAbS2doEQG\"},\"addons\":{\"version\":1,\"syncID\":\"d9q8RgWBmxjm\"},\"forms\":{\"version\":1,\"syncID\":\"U3L-uPRZ5ndK\"},\"history\":{\"version\":1,\"syncID\":\"Ln94G9stT1ok\"},\"tabs\":{\"version\":1,\"syncID\":\"Vn3-0qFhuuzH\"}}}","id":"global","modified":1545512390.49}
1545514453468 Sync.Resource DEBUG PUT Length: 585
1545514453647 Sync.Resource DEBUG PUT fail 412 https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/storage/meta/global
1545514453647 Sync.Resource WARN PUT request to https://sync-702-us-west-2.sync.services.mozilla.com/1.5/113570415/storage/meta/global failed with status 412
1545514453647 Sync.Synchronizer ERROR Unable to upload meta/global. Leaving marked as new.
1545514453648 Sync.Doctor INFO Skipping check of prefs - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of passwords - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of tabs - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of addons - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of forms - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of history - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences
1545514453648 Sync.Doctor INFO Skipping validation: no engines qualify
1545514453648 Sync.Status DEBUG Status.sync: success.sync => success.sync
1545514453648 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1545514453649 Sync.Synchronizer INFO Sync completed at 2018-12-23 10:34:13 after 2.52 secs.
1545514453649 Sync.Declined DEBUG Handling remote declined: ["tabs"]
1545514453649 Sync.Declined DEBUG Handling local declined: ["tabs"]
1545514453649 Sync.Declined DEBUG Declined changed? false
1545514453649 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
1545514453650 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

cor-el
  • Top 10 Contributor
  • Moderator
17565 izisombululo 158874 izimpendulo
Kuphostiwe

You can also use a USB stick to transfer files from one device to another device.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


You can copy files like these with Firefox closed to the current profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
    if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
    if you only have cert8.db then make sure to remove an existing cert9.db
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)
You can also use a USB stick to transfer files from one device to another device. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox *C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\ ----- You can copy files like these with Firefox closed to the current profile folder to recover specific data. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *bookmarks and history: places.sqlite *bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder *cookies.sqlite for the Cookies *formhistory.sqlite for saved autocomplete Form Data *logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager<br>if you only have key3.db then make sure to remove an existing key4.db *cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager<br>if you only have cert8.db then make sure to remove an existing cert9.db *persdict.dat for words you added to the spelling checker dictionary *permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences) *sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

Okulungisiwe ngu cor-el