Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

when I upload zip files from wetransfer, teh upload is not progressing with the message unknown time remaining (in French : temps restant indéterminé)

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

I tried all recommended actions of your help pages but without success, including desactivation of fire wall and firefox in without failure mode (in French : mode sans échec). Upload is working well with Google Chrome. Thanks in advance for your help.

All Replies (1)

more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.