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Firefox won't update

  • 5 uphendule
  • 3 zinale nkinga
  • 2413 views
  • Igcine ukuphendulwa ngu FredMcD

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Running Firefox 63.0.3 (64-bit) on Windows 10 ver 1803, I click on "Restart to update Firefox" and get "Firefox is installing your updates and will start in a few moments." But when it does start, nothing has changed: I am still running 63.0.3 and it still says "Restart to update Firefox." I have been round this loop a half dozen times. What next?

Ama-screenshot ananyekiwe

Okulungisiwe ngu Rich Pasco

Isisombululo esikhethiwe

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

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P.S. I experience this same behavior on two different computers, each running Firefox 63.0.3 (64-bit) on Windows 10 ver 1803.

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Isisombululo Esikhethiwe

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

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FredMcD said

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

Thanks, Fred, I did use that link, and manually installed the update. As the installer finished, it told me to reboot my computer. When I did, Windows installed some pending updates, and when it came back, Firefox 64.0 was running smoothly.

Thinking that maybe the pending Windows updates were what was interfering with Firefox's auto-update, I turned to my second computer and rebooted it too (but without running the manual Firefox update). It too installed pending Windows updates. When I next restarted Firefox, it too had updated! So both computers are now up to date.  :)

Okulungisiwe ngu Rich Pasco

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So the moral of the story is: If any application program seems to be having trouble doing an auto-update, reboot your system to let all pending OS updates complete first, then try again.

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True, so very true. Safe surfing.