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Firefox loses the connection every minute, after last update

Kuphostiwe

Yesterday, my Firefox was updated to 63.0.1 (64-bit).

Since then, I'm getting "Connection has reset" message constantly. Every 2-3min or less. I have to close Firefox, then open it and it works for a while then stops loading pages again and again, while other browsers (Chrome, IE Explorer) still do. So, yes, I have internet connection. I also have other programs (like spotify & a security web cam monitor) that doesn't complain about lack of connectivity.

I tried this: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can An changed the IPV6 and DNS Prefetching in about:config as stated, but it is still happening.

Does anybody else face same issue? How do you fix it?

Yesterday, my Firefox was updated to 63.0.1 (64-bit). Since then, I'm getting "Connection has reset" message constantly. Every 2-3min or less. I have to close Firefox, then open it and it works for a while then stops loading pages again and again, while other browsers (Chrome, IE Explorer) still do. So, yes, I have internet connection. I also have other programs (like spotify & a security web cam monitor) that doesn't complain about lack of connectivity. I tried this: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can An changed the IPV6 and DNS Prefetching in about:config as stated, but it is still happening. Does anybody else face same issue? How do you fix it?

Isisombululo esikhethiwe

Thanks, but after cleaning the cookies, I restarted firefox and issue continued. I can't disable McAffee as it requires admin privileges which I don't have.

So I tried another solution that I found. From command line:

ipconfig /release ipconfig /ipflushdns ipconfig /renew netsh int ip set dns netsh winsock reset restart PC

And today I just lost connection like 1-2times along the day, instead of losing it each 2-3 mins. Not sure if it was the cookies/history cleanup or the dns release, but fo far seems to be better for now. Thanks for the help!

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  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

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FredMcD
  • Top 10 Contributor
4314 izisombululo 60598 izimpendulo
Kuphostiwe
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

Umnikazi wombuzo

Internet Security software blocking Firefox

I checked (we have mcaffee in the company) and nothing seems to be blocking firefox. And it can't be such issue as pages load for a while, then it just stop loading, even the most common one: google.com. Then after restarting firefox, it loads pages again.... for a while

Firefox connection settings

Checked as well... we do have a proxy, and is the same set on explorer and chrome.... and it works as firefox loads pages, for a while, then stops loading until restarted

IPv6 & DNS Prefetching

I did changed those before and the changed values are still there

Firefox cannot load certain websites

Not the issue, firefox can load all the pages, then when connection timed out prmpts, I restart, and then those pages that failed loading are loaded without issues.... until next timeout comes, then restarting fix it

Firefox and other browsers can't load websites

Not the issue. Other browsers and apps work. Issue happens after 2-3 mins on firefox. It gets fixed for 2-3 mins after restarting it.

Security software is blocking the connection

No. Pages are loaded on the first 2-3mins after starting firefox.

System time is incorrect

No, my system time is network-handled.

DNS cache

No, as it's just firexo and not "every browser on your computer" the one that has problems.

Wireless connection

I'm using ethernet (LAN).

DNS server problem

Not the issue. Pages load after restarting firefox.

Troubleshoot the "Secure Connection Failed" error message

Not the message I'm getting. "Connection timed out" is the one.

"This Connection is Untrusted" error message appears - What to do

Not the message I'm getting. "Connection timed out" is the one.

Internet Security software blocking Firefox I checked (we have mcaffee in the company) and nothing seems to be blocking firefox. And it can't be such issue as pages load for a while, then it just stop loading, even the most common one: google.com. Then after restarting firefox, it loads pages again.... for a while Firefox connection settings Checked as well... we do have a proxy, and is the same set on explorer and chrome.... and it works as firefox loads pages, for a while, then stops loading until restarted IPv6 & DNS Prefetching I did changed those before and the changed values are still there Firefox cannot load certain websites Not the issue, firefox can load all the pages, then when connection timed out prmpts, I restart, and then those pages that failed loading are loaded without issues.... until next timeout comes, then restarting fix it Firefox and other browsers can't load websites Not the issue. Other browsers and apps work. Issue happens after 2-3 mins on firefox. It gets fixed for 2-3 mins after restarting it. Security software is blocking the connection No. Pages are loaded on the first 2-3mins after starting firefox. System time is incorrect No, my system time is network-handled. DNS cache No, as it's just firexo and not "every browser on your computer" the one that has problems. Wireless connection I'm using ethernet (LAN). DNS server problem Not the issue. Pages load after restarting firefox. Troubleshoot the "Secure Connection Failed" error message Not the message I'm getting. "Connection timed out" is the one. "This Connection is Untrusted" error message appears - What to do Not the message I'm getting. "Connection timed out" is the one.
FredMcD
  • Top 10 Contributor
4314 izisombululo 60598 izimpendulo
Kuphostiwe
And what about the link; http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

Isisombululo Esikhethiwe

Thanks, but after cleaning the cookies, I restarted firefox and issue continued. I can't disable McAffee as it requires admin privileges which I don't have.

So I tried another solution that I found. From command line:

ipconfig /release ipconfig /ipflushdns ipconfig /renew netsh int ip set dns netsh winsock reset restart PC

And today I just lost connection like 1-2times along the day, instead of losing it each 2-3 mins. Not sure if it was the cookies/history cleanup or the dns release, but fo far seems to be better for now. Thanks for the help!

Thanks, but after cleaning the cookies, I restarted firefox and issue continued. I can't disable McAffee as it requires admin privileges which I don't have. So I tried another solution that I found. From command line: ipconfig /release ipconfig /ipflushdns ipconfig /renew netsh int ip set dns netsh winsock reset restart PC And today I just lost connection like 1-2times along the day, instead of losing it each 2-3 mins. Not sure if it was the cookies/history cleanup or the dns release, but fo far seems to be better for now. Thanks for the help!
FredMcD
  • Top 10 Contributor
4314 izisombululo 60598 izimpendulo
Kuphostiwe

Here's hoping.

Here's hoping.