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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Login and sync saved passwords

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I sent a Facebook post to ask this question. I am trying to sync my two computers Firefox passwords. I created an account, confirmed email. Downloaded and opened up Firefox on new computer. But literally no website can be opened on new Firefox. Including firefox login site. The error I get is

"The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

Can you help me fix this, so I can use your browser?!

Thanks

I sent a Facebook post to ask this question. I am trying to sync my two computers Firefox passwords. I created an account, confirmed email. Downloaded and opened up Firefox on new computer. But literally no website can be opened on new Firefox. Including firefox login site. The error I get is "The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website." Can you help me fix this, so I can use your browser?! Thanks

All Replies (1)

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In case of issues try to log in to the Firefox Account page via this website.

You can check if there is more detail available about the issuer of the certificate.

  • click the "Advanced" button show more detail
  • click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
  • click "Copy text to clipboard" and paste the base64 certificate chain text in a reply

If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate.

  • open the Servers tab in the Certificate Manager
    • Options/Preferences -> Privacy & Security
      Certificates: View Certificates -> Servers: "Add Exception"
  • paste the URL of the website (https://xxx.xxx) in it's Location field

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate

You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.