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why am I getting download failed frequently after I installed new version?

Kuphostiwe

I just installed the new version of FireFox 63.0 (32-bit) and when I download files now I frequently get download failed. When I click on the retry button it downloads the file, but I never had to do that before the new version.

I just installed the new version of FireFox 63.0 (32-bit) and when I download files now I frequently get download failed. When I click on the retry button it downloads the file, but I never had to do that before the new version.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 31.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; rv:63.0) Gecko/20100101 Firefox/63.0

Eminye Imininingwane

WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

So where are the download hosted at? And did you uninstall any previous firefox before installing this version?

So where are the download hosted at? And did you uninstall any previous firefox before installing this version?
FredMcD
  • Top 10 Contributor
4303 izisombululo 60401 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
cor-el
  • Top 10 Contributor
  • Moderator
17670 izisombululo 159848 izimpendulo
Kuphostiwe

Impendulo Ewusizo

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.
Pj 42 izisombululo 869 izimpendulo
Kuphostiwe

Could be because:

"Added content blocking, a collection of Firefox settings that offer users greater control over technology that can track them around the web. In 63, users can opt to block third-party tracking cookies or block all trackers and create exceptions for trusted sites that don’t work correctly with content blocking enabled." - FF 63 Release Notes


~Pj

Could be because: "''Added content blocking, a collection of Firefox settings that offer users greater control over technology that can track them around the web. In 63, users can opt to block third-party tracking cookies or block all trackers and create exceptions for trusted sites that don’t work correctly with content blocking enabled.''" - FF 63 Release Notes *https://www.mozilla.org/en-US/firefox/63.0/releasenotes/ ~Pj

Umnikazi wombuzo

The downloads are from various different sites. I did not uninstall the previous version before installing this version. I just did an update. Should I have uninstalled the previous version?

The downloads are from various different sites. I did not uninstall the previous version before installing this version. I just did an update. Should I have uninstalled the previous version?
FredMcD
  • Top 10 Contributor
4303 izisombululo 60401 izimpendulo
Kuphostiwe

Woodcock said

Should I have uninstalled the previous version?

If you updated, or got the full installer, it would have replaced the current program.

''Woodcock [[#answer-1167031|said]]'' <blockquote> Should I have uninstalled the previous version? </blockquote> If you updated, or got the full installer, it would have replaced the current program.

Umnikazi wombuzo

cor-el said

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

I tried this and it did not make any difference.

''cor-el [[#answer-1166750|said]]'' <blockquote> It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference. </blockquote> I tried this and it did not make any difference.

Umnikazi wombuzo

FredMcD said

Start In Safe Mode (not Refresh). Is the problem still there?

I tried safe mode and it did not make any difference.

''FredMcD [[#answer-1166706|said]]'' <blockquote> '''Start In Safe Mode''' (not Refresh). Is the problem still there? </blockquote> I tried safe mode and it did not make any difference.
WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

Woodcock said

FredMcD said
Start In Safe Mode (not Refresh). Is the problem still there?

I tried safe mode and it did not make any difference.

Did you also try in PC Safe Mode with Networking? And did this produce anything different?

''Woodcock [[#answer-1169387|said]]'' <blockquote> ''FredMcD [[#answer-1166706|said]]'' <blockquote> '''Start In Safe Mode''' (not Refresh). Is the problem still there? </blockquote> I tried safe mode and it did not make any difference. </blockquote> Did you also try in PC Safe Mode with Networking? And did this produce anything different?