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pdf prints incorrectly

Kuphostiwe

Basically, if a PDF file has italics, they print out bold. If I print to a file and reopen it in firefox, it also appears bold and not italic on the screen.

I read a similar post where a user had the same issue, but their solution seemed to be "open in Adobe Reader," which seems like a lame solution.. Their complaint was that the extra step is annoying, and I agree. When I download a PDF file or open one from Firefox, I should be able to do so within the browser. I can do it chrome, but I prefer not to use chrome.

I tried to attach screen shots of the page as it is supposed to be and how it actually prints, but the "Uploaded images:" box just keeps spinning. If anyone can help and would like to see what my issue actually looks like, I can sent you a picture somehow, I'm sure.

Basically, if a PDF file has italics, they print out bold. If I print to a file and reopen it in firefox, it also appears bold and not italic on the screen. I read a similar post where a user had the same issue, but their solution seemed to be "open in Adobe Reader," which seems like a lame solution.. Their complaint was that the extra step is annoying, and I agree. When I download a PDF file or open one from Firefox, I should be able to do so within the browser. I can do it chrome, but I prefer not to use chrome. I tried to attach screen shots of the page as it is supposed to be and how it actually prints, but the "Uploaded images:" box just keeps spinning. If anyone can help and would like to see what my issue actually looks like, I can sent you a picture somehow, I'm sure.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 31.0 r0

Isisebenziso

  • Firefox 62.0.3
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/62.0.3/WINNT/en-US/

Izandiso

  • Adblock Plus 3.3.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Cisco Webex Extension 1.1.0 (ciscowebexstart1@cisco.com)
  • PDF Print & Save 1.2.1 ({d064563a-1542-4b8b-99ff-95f1644c4075})
  • Print Preview Button 1.4 (print-preview-single@codefisher.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA Quadro K2100M
  • adapterDescription2:
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  • adapterDeviceID2:
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  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 00011179
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
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  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 11-5-2013
  • driverDate2:
  • driverVersion: 9.18.13.2765
  • driverVersion2:
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  • offMainThreadPaintWorkerCount: 3
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  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA Quadro K2100M Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.595ccab4acc3)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007cd7) EGL_VERSION: 1.4 (ANGLE 2.1.0.595ccab4acc3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA Quadro K2100M Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.595ccab4acc3)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007cd7) EGL_VERSION: 1.4 (ANGLE 2.1.0.595ccab4acc3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha

Umnikazi wombuzo

Ha! Here it is, I was able to upload the screenshots as a response to my issue. The first image is as the PDF should be and the second is how the PDF actually prints. Thanks in advance for any help!

Ha! Here it is, I was able to upload the screenshots as a response to my issue. The first image is as the PDF should be and the second is how the PDF actually prints. Thanks in advance for any help!
WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

Sounds like the software if not firefox that read the pdf is having issue opening the file. So what software do you have to open pdf?

Sounds like the software if not firefox that read the pdf is having issue opening the file. So what software do you have to open pdf?
jscher2000
  • Top 10 Contributor
8758 izisombululo 71665 izimpendulo
Kuphostiwe

Hi seansean, as you can see the from the all the other text in the PDF, Firefox is using completely the wrong font for printing that document. This could be a bug in the viewer.

Do you override website fonts? You can check that setting here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type font and Firefox should filter to the "Fonts & Colors" button, where you can click the "Advanced" button.

Make sure you have a check mark for "Allow pages to choose their own fonts, instead of your selections above"

If you changed that, does it affect the PDF viewer?


For best results printing PDFs, the advice remains to use a stand-alone PDF viewer application. Firefox is doing a conversion from PDF to HTML to display in the browser, and that creates some compromises and incompatibilities.

Hi seansean, as you can see the from the all the other text in the PDF, Firefox is using completely the wrong font for printing that document. This could be a bug in the viewer. Do you override website fonts? You can check that setting here: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the search box at the top of the page, type ''font'' and Firefox should filter to the "Fonts & Colors" button, where you can click the "Advanced" button. Make sure you have a check mark for "Allow pages to choose their own fonts, instead of your selections above" If you changed that, does it affect the PDF viewer? ---- For best results printing PDFs, the advice remains to use a stand-alone PDF viewer application. Firefox is doing a conversion from PDF to HTML to display in the browser, and that creates some compromises and incompatibilities.
Pj 42 izisombululo 869 izimpendulo
Kuphostiwe

jscher2000 said

...Firefox is doing a conversion from PDF to HTML to display in the browser, and that creates some compromises and incompatibilities.

Isn't there a 'Page Setup' option before printing that'd help?

~Pj

''jscher2000 [[#answer-1166676|said]]'' <blockquote> ...Firefox is doing a conversion from PDF to HTML to display in the browser, and that creates some compromises and incompatibilities. </blockquote> Isn't there a 'Page Setup' option before printing that'd help? ~Pj
jscher2000
  • Top 10 Contributor
8758 izisombululo 71665 izimpendulo
Kuphostiwe

Hi Pj, I don't know whether Print Preview would help, or would tell the same sad story...

Hi Pj, I don't know whether Print Preview would help, or would tell the same sad story...

Umnikazi wombuzo

jscher2000 said

Make sure you have a check mark for "Allow pages to choose their own fonts, instead of your selections above"

I checked, and yes, that box is checked. Unchecked, all of the font is different.

Pj said

Isn't there a 'Page Setup' option before printing that'd help? ~Pj

Nothing in the page setup area seems applicable to this. I understand that a standalone viewer would accomplish this, but it's 2018, eh? As a student, I access and print PDF files on a regular basis.

Thanks for all of the suggestions. Any other thoughts?

''jscher2000 [[#answer-1166676|said]]'' <blockquote> Make sure you have a check mark for "Allow pages to choose their own fonts, instead of your selections above" </blockquote> I checked, and yes, that box is checked. Unchecked, all of the font is different. ''Pj [[#answer-1166698|said]]'' <blockquote> Isn't there a 'Page Setup' option before printing that'd help? ~Pj </blockquote> Nothing in the page setup area seems applicable to this. I understand that a standalone viewer would accomplish this, but it's 2018, eh? As a student, I access and print PDF files on a regular basis. Thanks for all of the suggestions. Any other thoughts?
WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

You can get Adobe Acrobat Reader and try that out and see what if it does anything different on the print.

You can get Adobe Acrobat Reader and try that out and see what if it does anything different on the print.