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Solved Okugcinwe kunqolobane

Thunderbird keeps asking me to sign in with Google, but won't let me click "Next" to go to entering my password.

jbacinti

This is a new install on my laptop. Almost everything on my office PC synched up on the laptop except T-bird. I loaded it and it found my credentials but it keeps asking me to sign in with Google. I enter my User ID and click next but nothing happens. What am I doing wrong or what is T-bird not doing?

jbacinti

This is a new install on my laptop. Almost everything on my office PC synched up on the laptop except T-bird. I loaded it and it found my credentials but it keeps asking me to sign in with Google. I enter my User ID and click next but nothing happens. What am I doing wrong or what is T-bird not doing? jbacinti
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Isisombululo Esikhethiwe

What is your version of Thunderbird?

All Replies (3)

My guess is your anti virus / firewall is assisting in the sign in process by blocking it.

Nope. Removed all anti-virus stuff; same result. Any other ideas? It's a Windows 8.1 machine I inherited.

Isisombululo Esikhethiwe

What is your version of Thunderbird?