Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sometimes Firefox doesn't register my clicks (e.g. in Google Translate, certain maps, etc) - what can I do?? All other apps register my clicks except Firefox

more options

I cannot register my clicks in certain sites, like Google Translate, Google Maps, Yahoo search history. Please see attached screenshot for example when I click on a language there, my click is not registered, the language is not selected. The only way for me to select a language there for example is to use arrow keys and Enter , not mouse click :( I only have this problem with Firefox, I don't have it with any other browser

I cannot register my clicks in certain sites, like Google Translate, Google Maps, Yahoo search history. Please see attached screenshot for example when I click on a language there, my click is not registered, the language is not selected. The only way for me to select a language there for example is to use arrow keys and Enter , not mouse click :( I only have this problem with Firefox, I don't have it with any other browser

All Replies (1)

more options

Sorry, your screenshot did not upload. If you like, you can attach the image to a reply:

https://support.mozilla.org/questions/1235984#question-reply

Does your computer have a touchscreen (not a touch pad but a touch-sensitive display)? Sometimes on a computer with a touchscreen Firefox will only work with certain drop-down menus using touch and not the mouse. In other cases, you can use either. A couple users reported that earlier this year with the HP Spectre x360.

I don't currently know of a solution for that. You can review an earlier thread for possible inspiration: Dropdown-toggle bug with HP Spectre x360?