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Drag and drop not working even in safe mode !!!! How to solve this issue other than switching to a other browser

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Version: 62.0.2 (64-bit)

Drag and drop will not work in Firefox but works in all other browsers I have installed. Tried in safe mode but it still won't work. This is getting ridiculous now as there are so many things that you can't now do in Firefox that it's becoming useless ... you HAVE to give users some room to set their own restrictions otherwise the paranoia will turn the browser into a worthless piece of junk

All Replies (10)

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Hi, please try : Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29 ).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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Thanks for the input, but I already tried this; including starting in Safemode with no plugins ... which does not cure the behaviour alas. Looks like its time to abandon Firefox in favour of something a little more reliable ... and less obstructive !

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Odin The Terrible said

Thanks for the input, but I already tried this; including starting in Safemode with no plugins ... which does not cure the behaviour alas. Looks like its time to abandon Firefox in favour of something a little more reliable ... and less obstructive !

Did you also delete the Mozilla folder as well besides uninstalling FF?

Okulungisiwe ngu WestEnd

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Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

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Tried all this ! I'm abandoning FF in favour of other more reliable browser.

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

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Do you not think that I've already tried this ??!!

I'M CLOSING THIS THREAD AND ABANDONING ff for good !

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Odin The Terrible said

Do you not think that I've already tried this ??!! I'M CLOSING THIS THREAD AND ABANDONING ff for good !

A little appreciation for people who are trying to help you in their spare time, wouldn't go amiss .....

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Please remove the Chosen Solution mark from my post - I didn't solve your problem  :(

Give people a chance - who knows : somebody just might come up with the perfect solution for you .....

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What kind of drag operations are you trying to do?