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FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of dropdown -- Do I have malware ?

Kuphostiwe

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ?

( Can't uplaod the 1.6MB screenshot ) .

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ? ( Can't uplaod the 1.6MB screenshot ) .

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:62.0) Gecko/20100101 Firefox/62.0

Eminye Imininingwane

jscher2000
  • Top 10 Contributor
8569 izisombululo 70084 izimpendulo
Kuphostiwe

I'm used to seeing it in an ugly dialog in the middle of the window, and I can't remember seeing it in a nicer one. However, I run Windows 7...

I'm used to seeing it in an ugly dialog in the middle of the window, and I can't remember seeing it in a nicer one. However, I run Windows 7... <img src="https://prod-cdn.sumo.mozilla.net/uploads/images/2018-09-20-18-55-00-502963.png" width="400">

Umnikazi wombuzo

On the Mac, even in "Preferences" (what, on Windows, might be called "Tools"/"Options"), it is a drop-down(from the top of the window)-menu . I just tested this .

On the Mac, even in "Preferences" (what, on Windows, might be called "Tools"/"Options"), it is a drop-down(from the top of the window)-menu . I just tested this .
jscher2000
  • Top 10 Contributor
8569 izisombululo 70084 izimpendulo
Kuphostiwe

In that case, the other format is suspicious.

In that case, the other format is suspicious.
jscher2000
  • Top 10 Contributor
8569 izisombululo 70084 izimpendulo
Kuphostiwe

As for why it appears, a sketchy or compromised web page, ad network, or add-on could be the source.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

As for why it appears, a sketchy or compromised web page, ad network, or add-on could be the source. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either: * Command+Shift+a (Windows: Ctrl+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons * type or paste '''about:addons''' in the address bar and press Enter/Return In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). Any improvement?

Umnikazi wombuzo

I wish that I could convince my European Mac anti-malware company (Intego), that it may be a legitimate concern .

I wish that I could convince my European Mac anti-malware company (Intego), that it may be a legitimate concern .
cor-el
  • Top 10 Contributor
  • Moderator
17334 izisombululo 156728 izimpendulo
Kuphostiwe

Does that centered window looks the same as the usual master password window?

Does it reappear if you enter the wrong master password?

Does that centered window looks the same as the usual master password window? Does it reappear if you enter the wrong master password?

Umnikazi wombuzo

The centered Mac Firefox master password window, looks the same, as the MAC-admin-account's (NOT, necessarily, Firefox's) master password dialog-window .

I don't-yet recall, if it re-appears, if you enter a randomly-wrong-password -- I'll keep you posted .

The centered Mac Firefox master password window, looks the same, as the MAC-admin-account's (NOT, necessarily, Firefox's) master password dialog-window . I don't-yet recall, if it re-appears, if you enter a randomly-wrong-password -- I'll keep you posted .

Umnikazi wombuzo

BTW, I JUST updated, to Firefox v62.0.2 .

BTW, I JUST updated, to Firefox v62.0.2 .
Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Hi, please give your self a Scan : https://www.malwarebytes.com/mac/

Hi, please give your self a Scan : https://www.malwarebytes.com/mac/

Umnikazi wombuzo

I can't use MalwareBytes -- it appears to interfere, with the Intego Premium X9 anti-malware suite (as I found-out, to my dismay) .

Intego VBX9, finds, nothing, on a "full-scan" .

I can't use MalwareBytes -- it appears to interfere, with the Intego Premium X9 anti-malware suite (as I found-out, to my dismay) . Intego VBX9, finds, nothing, on a "full-scan" .
Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Well that may reassure you, but seen it.

Should disable it and run Malwarebytes then turn it back on.

While it can detect viruses, it lacks the features modern anti-malware software requires. https://www.macworld.com/article/3268748/software/intego-mac-internet-security-x9-review.html

Well that may reassure you, but seen it. Should disable it and run Malwarebytes then turn it back on. While it can detect viruses, it lacks the features modern anti-malware software requires. https://www.macworld.com/article/3268748/software/intego-mac-internet-security-x9-review.html

Umnikazi wombuzo

Thanks for the review .

The free MalwareBytes version, that I had installed beside the Intego Premium X9, ran only for two minutes, so I don't know if it really did an adequate job .

Thanks for the review . The free MalwareBytes version, that I had installed beside the Intego Premium X9, ran only for two minutes, so I don't know if it really did an adequate job .
jscher2000
  • Top 10 Contributor
8569 izisombululo 70084 izimpendulo
Kuphostiwe

Impendulo Ewusizo

If you see it again, could you try raising the zoom level in the page (e.g., hold down Command and tap + several times). If the dialog resizes with the page, it likely is in the content area, generated by a page or inserted by an add-on. You can reset the zoom level by holding down Command and tapping 0 (zero).

If you see it again, could you try raising the zoom level in the page (e.g., hold down Command and tap + several times). If the dialog resizes with the page, it likely is in the content area, generated by a page or inserted by an add-on. You can reset the zoom level by holding down Command and tapping 0 (zero).

Umnikazi wombuzo

I haven't-yet tried the zoom, but the phenomena, just happened (the dialog-box in the middle-of-the-screen, just poped-up), and I entered a bad-master-password, whereupon the dialog disappeared & re-appeared, from the drop-down-from-the-top !

I haven't-yet tried the zoom, but the phenomena, just happened (the dialog-box in the middle-of-the-screen, just poped-up), and I entered a bad-master-password, whereupon the dialog disappeared & re-appeared, from the drop-down-from-the-top !
FFus3r 50 izisombululo 757 izimpendulo
Kuphostiwe
see this answer: * https://support.mozilla.org/en-US/questions/1201146#answer-1068401

Umnikazi wombuzo

I entered the wrong master-password, on-purpose, when the "master-password-dialog-box", appeared, in the center-of-the-screen, to see if it was actually prompted by Firefox (which it seems, it was (even WITHOUT the suggested "zoom"-test), as the center-of-screen's-dialog-box disappeared, and the Mac's-"drop-down-from-top"-"Firefox's-master-password-dialog-box", re-appeared, to ask again) .

From this evidence, it seems, that it is a Firefox programming error, somehow .

I entered the wrong master-password, on-purpose, when the "master-password-dialog-box", appeared, in the center-of-the-screen, to see if it was actually prompted by Firefox (which it seems, it was (even WITHOUT the suggested "zoom"-test), as the center-of-screen's-dialog-box disappeared, and the Mac's-"drop-down-from-top"-"Firefox's-master-password-dialog-box", re-appeared, to ask again) . From this evidence, it seems, that it is a Firefox programming error, somehow .

Umnikazi wombuzo

When the master-password-dialog-box, just came-up, in the middle of my Mac's Firefox window, it was unaffected by the "zoom"-key-combinations mentioned-above, either inside the dialog-box, or outside the dialog-box, (but within the Firefox's window) .

Therefore, it seems to be a Firefox bug .

When the master-password-dialog-box, just came-up, in the middle of my Mac's Firefox window, it was unaffected by the "zoom"-key-combinations mentioned-above, either inside the dialog-box, or outside the dialog-box, (but within the Firefox's window) . Therefore, it seems to be a Firefox bug .
jscher2000
  • Top 10 Contributor
8569 izisombululo 70084 izimpendulo
Kuphostiwe

I don't know how Firefox would show a Windows-style dialog one moment and a Mac-style one the next.

Can you screenshot the one that's not in the correct platform style and indicate the circumstances that trigger it? Most likely the circumstances are that Firefox has saved a login for the site you're loading and you haven't entered the master password recently. But if it happens randomly that's troubling.

I don't know how Firefox would show a Windows-style dialog one moment and a Mac-style one the next. Can you screenshot the one that's not in the correct platform style and indicate the circumstances that trigger it? Most likely the circumstances are that Firefox has saved a login for the site you're loading and you haven't entered the master password recently. But if it happens randomly that's troubling.

Umnikazi wombuzo

Did I mention, that when I enter the wrong master-password, on the primary-screen middle-of-the-screen-dialog-box of my mid-2015-Retina-MacBook_Pro, and THAT dialog-box disappears, the drop-down re-request for the Firefox master-password, re-appears in the 2ndary-monitor, in a pre-existing 2nd-window of Firefox ?

Did I mention, that when I enter the wrong master-password, on the primary-screen middle-of-the-screen-dialog-box of my mid-2015-Retina-MacBook_Pro, and THAT dialog-box disappears, the drop-down re-request for the Firefox master-password, re-appears in the 2ndary-monitor, in a pre-existing 2nd-window of Firefox ?
jscher2000
  • Top 10 Contributor
8569 izisombululo 70084 izimpendulo
Kuphostiwe

It's probably best if you file a bug report and flesh it all out for the developers if this is all about an error in rendering the dialog and not a potential security problem.

It's probably best if you file a bug report and flesh it all out for the developers if this is all about an error in rendering the dialog and not a potential security problem. * https://developer.mozilla.org/docs/Mozilla/QA/Bug_writing_guidelines * https://bugzilla.mozilla.org/