Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

ITS PRETTY SIMPLE...I CAN'T GET INTO MY FIREFOX ACCT...I DID YESTERDAY

  • 4 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu James

more options

IT ACTED "UP " YESTERDAY I COULDNLT GET INTO MY FIREFOX ACCOUNT..

All Replies (4)

more options

Assuming that you are talking about a Sync account,

see this page :

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

Okulungisiwe ngu FFus3r

more options

It seems that your CAPS lock key is stuck on that computer; or are you intentionally acting rude by shouting at us?

more options

Why are you using a very outdated Firefox 28.0 version according to the System Details list?

Sync may no longer work properly with that old Firefox version.

In case of issues try to log in to the Firefox account via this website.

more options

The OP appears to be using Ubuntu or a flavour of it and Ubuntu build of the old Firefox 28.0

This would coincide with the old Ubuntu 14.04 LTS released April 17, 2014 as it came with Firefox 28.0 without doing any Firefox package updates.

It does have GTK 3.10.8 (three.ten.eight) without doing updates so Firefox 62.0 and 60.2.0esr should run. The old GTK 3.4 (three.four) is the minimum needed.