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Firefox 62dmg not loading correctly on Mac desktop running high sierra 10.13.6 previous version Firefox 57dmg works perfectly

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  • Igcine ukuphendulwa ngu FFus3r

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I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.

I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.

Isisombululo esikhethiwe

see these pages:

or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (6)

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you should use the latest version, see this page:

about the sites not loading correctly, see this page:

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I am using Firefox 57 with no issues, and I am being prompted to upgrade to Firefox 62, every time I download the upgrade to Firefox 62 from the Mozilla site it downloads no problems but the Firefox browser will not open correctly after installing. I have tried at least 6 times and every time it comes out the same. See attached screen shots

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Isisombululo Esikhethiwe

see these pages:

or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.

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FFus3r

Thank you so much i had to get rid of AVG altogether but now Firefox has finally updated and working perfectly :-)

thank you

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I am glad to know that your problem has been resolved.

Thank you for contacting Mozilla Support.

safe surfing.