Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can not log into yahoo accounts

  • 9 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu FFus3r

more options

I can not log into my Yahoo accounts from Firefox. I have one open; I try to open another, and it consistently tells me my password is incorrect.

This IS NOT a Yahoo problem. I can log in just fine from Edge. I like Firefox much better than Edge, but if this isn't fixed I will permanently switch. I have uninstalled and reloaded Firefox 3 times. Once. the Norton tech did it for me. Then I did it twice. It doesn't seem to correct

All Replies (9)

more options

Okulungisiwe ngu FFus3r

more options

Are you trying to log into more than one account at the same time? Most websites do not allow this. Multifox is an extension that allows Firefox to connect to websites using different user names. Simultaneously!

more options

FredMcD said

Are you trying to log into more than one account at the same time? Most websites do not allow this. Multifox is an extension that allows Firefox to connect to websites using different user names. Simultaneously!

NO. I am trying to log in one at a time. Yahoo allows that, and allows changing on the site, but managing accounts. One account will sometimes open, sometimes not. Even if one opens when I go to open the next, it tells me that my password is incorrect. For every account, every time. Only happens on Firefox; not on Edge.

more options

Hi, please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

I have uninstalled and re-installed Firefox 3 times. The first time, I thought it was a Norton Safe Search issue, and contacted Norton. It wasn't that, but the technician uninstalled Firefox, performing a complicated process that exceeded "uninstall" that I couldn't even follow. We thought it was repaired. It wasn't. So I tried uninstalling; it never worked.

I dislike Edge, but I also dislike using two different browsers, jumping from Firefox to Edge to use Yahoo. So I will need to give up Firefox, since nothing seems to work

more options

did you tried The Refresh feature ?

(called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

I am DONE with Firefox. Nothing works. Edge, here I come. This is so sad.

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
  • Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"