How (or) can I modify my information?
Three months back I dumped everything on my phone, securely wiped and reinstalled everything. Unfortunately, I made the mistake of deleting the Proton Mail (the account that I use for Firefox) app as well as my password manager and Google two factor authenticator. This being the case, I reached out to Proton and sought their assistance in accessing my email to which I received a response reminding me that I have a page of several access codes that thus far I've not been successful with. Proton can assist me with accessing my box from their end but it would wipe all data from my inbox. Of course, to be able to access my email I need to provide a code produced by the Google authenticator which currently is not connected to my account because I can't access my account to set it up with a code provided during initial setup. So confusing sounding, I know...
I'm going to reach out to Proton again and continue to try and access my inbox. In the event that I cannot access my box which is my registered email with Firefox is there a process that I can follow to change being that I am unable to access to confirm. Same here as I cannot access to confirm and sync.
Thanks in advance for all tips & advice
Isisombululo esikhethiwe
Hi
Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in How do I set up Sync on my computer?
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Isisombululo Esikhethiwe
Hi
Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in How do I set up Sync on my computer?
Thanks for taking the time to respond to my inquiry. Fortunately, I was able to access my Proton email account to confirm sync.