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every search in Firefox is blocked by WebRoot for malicious site https://services.srchweb.org

Kuphostiwe

Today, 9/9/18, using the search box in Google (searching everything) on Firefox triggers a warning for malicious site from Webroot.

Webroot has blocked the website you are trying to access for your protection:(https://services.srchweb.org/crx/search.php?k=croc&action=ds&...) I searched crocs and this is what happened. Detected Spyware/Adware Site This site might contain software that gathers information and tracks activity without the user’s knowledge or explicit consent, or that shows unsolicited popup advertising.

Anything at all that I type into the search box triggers this response - if I use any other browsers I have no problem whatsoever. Just with V62.0 Firefox

Today, 9/9/18, using the search box in Google (searching everything) on Firefox triggers a warning for malicious site from Webroot. Webroot has blocked the website you are trying to access for your protection:(https://services.srchweb.org/crx/search.php?k=croc&action=ds&...) I searched crocs and this is what happened. Detected Spyware/Adware Site This site might contain software that gathers information and tracks activity without the user’s knowledge or explicit consent, or that shows unsolicited popup advertising. Anything at all that I type into the search box triggers this response - if I use any other browsers I have no problem whatsoever. Just with V62.0 Firefox

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 30.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

Eminye Imininingwane

Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Hi, when you made the question you could have shared information. Please list your extensions.  ?? What Security Software are you running please.  ??

Webroot is no longer supported as a Extension.

Please scan with : https://www.malwarebytes.com/

Hi, when you made the question you could have shared information. Please list your extensions. ?? What Security Software are you running please. ?? Webroot is no longer supported as a Extension. Please scan with : https://www.malwarebytes.com/
Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Note : This could be an issue caused by AdAware or Web Companion from Lavasoft.

You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location. Any file found here apart from channel-prefs.js is suspicious. You can check the content of the file in a text editor (use open with and do not double-click the file).

  • C:\Program Files\Mozilla Firefox\defaults\pref\
  • C:\Program Files (x86)\Mozilla Firefox\defaults\pref\

You can look for a file named dsengine.cfg in the main Firefox program folder.

  • C:\Program Files\Mozilla Firefox\
  • C:\Program Files (x86)\Mozilla Firefox\

Delete the dsengine.js and dsengine.cfg files when present.

Note there has been some changes of the file names and locations.

Note : This could be an issue caused by AdAware or Web Companion from Lavasoft. You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location. Any file found here apart from channel-prefs.js is suspicious. You can check the content of the file in a text editor (use open with and do not double-click the file). *C:\Program Files\Mozilla Firefox\defaults\pref\ *C:\Program Files (x86)\Mozilla Firefox\defaults\pref\ You can look for a file named dsengine.cfg in the main Firefox program folder. *C:\Program Files\Mozilla Firefox\ *C:\Program Files (x86)\Mozilla Firefox\ Delete the dsengine.js and dsengine.cfg files when present. Note there has been some changes of the file names and locations.