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H264 video codec by cisco

Kuphostiwe

Hi

I am using the latest firefox version on windows 10. After the installation, I am not able to see h264 cisco codec getting enabled. I searched on the internet and found that there were few issues in the earlier releases but later they were fixed.

But on the current release I still see the problem

Can you please help to resolve the issue?

Many thanks in advance Pankaj Hirlekar

Hi I am using the latest firefox version on windows 10. After the installation, I am not able to see h264 cisco codec getting enabled. I searched on the internet and found that there were few issues in the earlier releases but later they were fixed. But on the current release I still see the problem Can you please help to resolve the issue? Many thanks in advance Pankaj Hirlekar
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Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Tablet PC 2.0; rv:11.0) like Gecko

Eminye Imininingwane

WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

You don't list what FF version your using?

You don't list what FF version your using?
jscher2000
  • Top 10 Contributor
8762 izisombululo 71700 izimpendulo
Kuphostiwe

Hi Pankaj, the Cisco plugin isn't usually critical, it is used for WebRTC web applications like Google Voice. I don't know why Firefox is having trouble retrieving/installing it on your system.

Widevine would be used for DRM-protected content. Sometimes there are problems downloading Widevine that we can't explain. Maybe a firewall or intermediary filter blocks it. ??

If there are issues playing MP4 media in Firefox's HTML5 player, check out: Fix video and audio playback problems on Firefox for Windows.

Hi Pankaj, the Cisco plugin isn't usually critical, it is used for WebRTC web applications like Google Voice. I don't know why Firefox is having trouble retrieving/installing it on your system. Widevine would be used for DRM-protected content. Sometimes there are problems downloading Widevine that we can't explain. Maybe a firewall or intermediary filter blocks it. ?? If there are issues playing MP4 media in Firefox's HTML5 player, check out: [[Fix video and audio playback problems on Firefox for Windows]].

Umnikazi wombuzo

WestEnd said

You don't list what FF version your using?

The Latest one i.e. FF 62

''WestEnd [[#answer-1152034|said]]'' <blockquote> You don't list what FF version your using? </blockquote> The Latest one i.e. FF 62

Umnikazi wombuzo

jscher2000 said

Hi Pankaj, the Cisco plugin isn't usually critical, it is used for WebRTC web applications like Google Voice. I don't know why Firefox is having trouble retrieving/installing it on your system. Widevine would be used for DRM-protected content. Sometimes there are problems downloading Widevine that we can't explain. Maybe a firewall or intermediary filter blocks it. ?? If there are issues playing MP4 media in Firefox's HTML5 player, check out: Fix video and audio playback problems on Firefox for Windows.

I am working on a video application and it uses WebRtc. To run the application we need Firefox browser because in the firefox window we are seeing the video. If the plug in is disabled, the video quality is not good. Thats why we wanted to enable it.

''jscher2000 [[#answer-1152050|said]]'' <blockquote> Hi Pankaj, the Cisco plugin isn't usually critical, it is used for WebRTC web applications like Google Voice. I don't know why Firefox is having trouble retrieving/installing it on your system. Widevine would be used for DRM-protected content. Sometimes there are problems downloading Widevine that we can't explain. Maybe a firewall or intermediary filter blocks it. ?? If there are issues playing MP4 media in Firefox's HTML5 player, check out: [[Fix video and audio playback problems on Firefox for Windows]]. </blockquote> I am working on a video application and it uses WebRtc. To run the application we need Firefox browser because in the firefox window we are seeing the video. If the plug in is disabled, the video quality is not good. Thats why we wanted to enable it.
WestEnd 60 izisombululo 5387 izimpendulo
Kuphostiwe

Since those aren't from FF/Mozilla you might have to contact their support about updating their Addon to work with FF and what your asking it to do.

Since those aren't from FF/Mozilla you might have to contact their support about updating their Addon to work with FF and what your asking it to do.
jscher2000
  • Top 10 Contributor
8762 izisombululo 71700 izimpendulo
Kuphostiwe

Hi Pankaj, can any of your machines download the plugin?

The only place I can think of within Firefox to check for potentially related error messages is the Browser Console, which accumulates tons of messages related to browsing and add-on activity, making it sometimes difficult to find relevant messages. For reference, this is the article on the Browser Console:

https://developer.mozilla.org/docs/Tools/Browser_Console

Depending on your Firefox's installation folder, one of these would be the command to start Firefox and immediately launch the Browser Console, which would give you the best chance of seeing any start-up related messages (although, no guarantee):

  • "C:\Program Files\Mozilla Firefox\firefox.exe" -jsconsole
  • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -jsconsole

You could use the Windows "Run" dialog (Windows key + r) to submit that.

Hi Pankaj, can any of your machines download the plugin? The only place I can think of within Firefox to check for potentially related error messages is the Browser Console, which accumulates tons of messages related to browsing and add-on activity, making it sometimes difficult to find relevant messages. For reference, this is the article on the Browser Console: https://developer.mozilla.org/docs/Tools/Browser_Console Depending on your Firefox's installation folder, one of these would be the command to start Firefox and immediately launch the Browser Console, which would give you the best chance of seeing any start-up related messages (although, no guarantee): * "C:\Program Files\Mozilla Firefox\firefox.exe" -jsconsole * "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -jsconsole You could use the Windows "Run" dialog (Windows key + r) to submit that.
James
  • Top 25 Contributor
  • Moderator
1598 izisombululo 11287 izimpendulo
Kuphostiwe

WestEnd said

Since those aren't from FF/Mozilla you might have to contact their support about updating their Addon to work with FF and what your asking it to do.

You may not be aware of the collaboration between Mozilla and Cisco on the OpenH264 Plugin for almost five years now.

https://support.mozilla.org/en-US/kb/open-h264-plugin-firefox https://blogs.cisco.com/collaboration/ciscos-openh264-now-part-of-firefox https://blog.mozilla.org/blog/2013/10/30/video-interoperability-on-the-web-gets-a-boost-from-ciscos-h-264-codec/

''WestEnd [[#answer-1152409|said]]'' <blockquote> Since those aren't from FF/Mozilla you might have to contact their support about updating their Addon to work with FF and what your asking it to do. </blockquote> You may not be aware of the collaboration between Mozilla and Cisco on the OpenH264 Plugin for almost five years now. https://support.mozilla.org/en-US/kb/open-h264-plugin-firefox https://blogs.cisco.com/collaboration/ciscos-openh264-now-part-of-firefox https://blog.mozilla.org/blog/2013/10/30/video-interoperability-on-the-web-gets-a-boost-from-ciscos-h-264-codec/