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I recently rebooted my computer and my bookmarks were gone.

Kuphostiwe

About a week ago I completely rebooted my computer. I tried to restore from bookmarks library page. When I do this it remains the original first 2 bookmarks. I do have another computer that has separate bookmarks from the one I rebooted. Thanks in advance for any help.

About a week ago I completely rebooted my computer. I tried to restore from bookmarks library page. When I do this it remains the original first 2 bookmarks. I do have another computer that has separate bookmarks from the one I rebooted. Thanks in advance for any help.

Eminye Imininingwane Yohlelo

Isisebenziso

  • Firefox 61.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/61.0.2/WINNT/en-US/

Izandiso

  • Adblock Plus 3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Native MathML 1.9.3 (jid1-fGtBdrROY6E1gA@jetpack)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

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  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
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  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.fcbca0e873c3)
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Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4270 izisombululo 59892 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Rebooting the computer would not have changed anything. Are you sure you did not 'reset' the computer?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Rebooting the computer would not have changed anything. Are you sure you did not 'reset' the computer? Look on your desktop. Do you see a folder called; '''Old Firefox?''' https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Okulungisiwe ngu FredMcD

Umnikazi wombuzo

Yes. You are correct. I should have said completely reset my computer to factory settings and wiped it clean. Should I continue the procedure you sent before or is the data just gone?

Yes. You are correct. I should have said completely reset my computer to factory settings and wiped it clean. Should I continue the procedure you sent before or is the data just gone?
FredMcD
  • Top 10 Contributor
4270 izisombululo 59892 izimpendulo
Kuphostiwe

Impendulo Ewusizo

That depends on just what you did.

Did you re-format the disk? Did you only reinstall the computer system? Did you delete/remove anything?

Were non-system programs/data removed? Is your computer account still there?

Is Firefox still on your system or did you reinstall it? Have you tried running Firefox? Any problems?

That depends on just what you did. Did you re-format the disk? Did you only reinstall the computer system? Did you delete/remove anything? Were non-system programs/data removed? Is your computer account still there? Is Firefox still on your system or did you reinstall it? Have you tried running Firefox? Any problems?

Umnikazi wombuzo

I reset my computer form the "Recovery" menu in settings. I did do a full reset at the end of the process which took many hours. I backed up some of the data the I thought I needed but might have missed this one.

Firefox is working good for me. I might as a last resort sync my other computer with this one to receive some of my bookmarks.

I reset my computer form the "Recovery" menu in settings. I did do a full reset at the end of the process which took many hours. I backed up some of the data the I thought I needed but might have missed this one. Firefox is working good for me. I might as a last resort sync my other computer with this one to receive some of my bookmarks.
FredMcD
  • Top 10 Contributor
4270 izisombululo 59892 izimpendulo
Kuphostiwe

Okay. Any problems let us know.

Okay. Any problems let us know.
cor-el
  • Top 10 Contributor
  • Moderator
17578 izisombululo 159013 izimpendulo
Kuphostiwe
You can look for a <b>C:\Windows.old</b> folder. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile