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Change device for MFA App

Kuphostiwe

Hello

I need to change smartphone and then i need to set up again the MFA application but I don't have the options to set up the MFA again and the disable button for MFA is the account preferences is not working on Firefox Linux 61.0.1

Thanks

Hello I need to change smartphone and then i need to set up again the MFA application but I don't have the options to set up the MFA again and the disable button for MFA is the account preferences is not working on Firefox Linux 61.0.1 Thanks

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0

Eminye Imininingwane

WestEnd
  • Top 25 Contributor
60 izisombululo 5366 izimpendulo
Kuphostiwe

How is the MFA app connect to FF Browser?

How is the MFA app connect to FF Browser?
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 izisombululo 40083 izimpendulo
Kuphostiwe
By '''''MFA''''' do you mean '''Firefox Account'''? https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account
cor-el
  • Top 10 Contributor
  • Moderator
17413 izisombululo 157294 izimpendulo
Kuphostiwe

This is likely about 2FA (MFA = multi-factor authentication).

You will have to disable 2FA. If that isn't working then try to logout and login again, possibly using a recovery code, or try to reset the password of the Sync account.

This is likely about 2FA (MFA = multi-factor authentication). You will have to disable 2FA. If that isn't working then try to logout and login again, possibly using a recovery code, or try to reset the password of the Sync account. *https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication