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mod_security

Kuphostiwe

Hello there,

When login to my admin -I get this message: " Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security".

Use: Firefox For Ubuntu 61.0.2 (64-bit) canonical-002-1.0

This problem only happen with Firefox. I can access the admin through Opera or Chromium.

Thank you.

Hello there, When login to my admin -I get this message: " Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security". Use: Firefox For Ubuntu 61.0.2 (64-bit) canonical-002-1.0 This problem only happen with Firefox. I can access the admin through Opera or Chromium. Thank you.

Okulungisiwe ngu GyFs

Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (X11; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
  • Moderator
16658 izisombululo 150573 izimpendulo

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

This issue can be caused by corrupted cookies or cookies that are blocked. *check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions" ---- You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *hold down the Shift key and left-click the Reload button *press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *press "Command + Shift + R" (Mac) Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems: *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Manage Data "Clear the Cache": *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> Cached Web Content: Clear Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems ---- You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History"). Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of involved files. If you revisit a 'forgotten' website then data from that website will be saved once again. *https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox

Okulungisiwe ngu cor-el

Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Hi @cor-el Nothing has worked so far, I tried it all. I have find out that my site was hacked, It seems now that I could remove some unwanted scripts and that issue should be fix. But I still get that error message.

Hi @cor-el Nothing has worked so far, I tried it all. I have find out that my site was hacked, It seems now that I could remove some unwanted scripts and that issue should be fix. But I still get that error message.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
jscher2000
  • Top 10 Contributor
7875 izisombululo 64239 izimpendulo

GyFs said

Enter any credential there and see what message you get.

I just get a login error. And an invitation to accept cookies. Testing from Windows.

''GyFs [[#question-1229713|said]]'' <blockquote> Enter any credential there and see what message you get. </blockquote> I just get a login error. And an invitation to accept cookies. Testing from Windows.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Yes, login works with Firefox on Windows. On Ubuntu all sorts browser work for login except Firefox 61.0.2

Yes, login works with Firefox on Windows. On Ubuntu all sorts browser work for login except Firefox 61.0.2
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Solved: disabling Mod_Security by webhost .

Solved: disabling Mod_Security by webhost .
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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