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Cannot create second gmail account in thunderbird

Kuphostiwe

I've been trying to setup a second Gmail account in Thunderbird.

I've told Thunderbird to accept cookies from: - accounts.google.com - myaccount.google.com - mail.google.com

Thunderbird properly gets the settings from the mozzilla ISP database. I've been able to grand Thunderbird acces to my Gmail account.

But then the setup proces gets stuck. I keeps checking password (in Dutch: "wachtwoord controleren..") with a blue rotating circle behind the text.

When I go next to manual configuration and press the "gereed"-button (ready-button) I get the text: "Inkomende server bestaat al." (Incoming server already exists)

I've tried this method also: https://accounts.google.com/DisplayUnlockCaptcha Doesn't work.

I'v tried about any solution I could find. Can please somebody help me out.

I've been trying to setup a second Gmail account in Thunderbird. I've told Thunderbird to accept cookies from: - accounts.google.com - myaccount.google.com - mail.google.com Thunderbird properly gets the settings from the mozzilla ISP database. I've been able to grand Thunderbird acces to my Gmail account. But then the setup proces gets stuck. I keeps checking password (in Dutch: "wachtwoord controleren..") with a blue rotating circle behind the text. When I go next to manual configuration and press the "gereed"-button (ready-button) I get the text: "Inkomende server bestaat al." (Incoming server already exists) I've tried this method also: https://accounts.google.com/DisplayUnlockCaptcha Doesn't work. I'v tried about any solution I could find. Can please somebody help me out.
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

Eminye Imininingwane

Wayne Mery
  • Top 25 Contributor
  • Moderator
517 izisombululo 4749 izimpendulo

Is this happening with version 60?

Is this happening with version 60?
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Isicaphuno

Umnikazi wombuzo

Wayne Mery said

Is this happening with version 60?

With 52.9.1 (32-bits) and is says it is up to date

''Wayne Mery [[#answer-1141643|said]]'' <blockquote> Is this happening with version 60? </blockquote> With 52.9.1 (32-bits) and is says it is up to date
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Isicaphuno

Umnikazi wombuzo

Does really nobody has a clue?

Does really nobody has a clue?
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Isicaphuno
Matt
  • Top 10 Contributor
  • Moderator
2863 izisombululo 19374 izimpendulo

Go to your account setting and remove the existing account, or fix it so it works. The error message is saying it already exists.

Go to your account setting and remove the existing account, or fix it so it works. The error message is saying it already exists.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Matt said

Go to your account setting and remove the existing account, or fix it so it works. The error message is saying it already exists.

I don't understand. Remove my first working gmail account on thunderbird?

Because the second was never made, at least it doesn't show up in Thunderbird. Not during setup of this second account (remember I got stuck during that setup), nor after closing and restarting Thunderbird.

''Matt [[#answer-1142454|said]]'' <blockquote> Go to your account setting and remove the existing account, or fix it so it works. The error message is saying it already exists. </blockquote> I don't understand. Remove my first working gmail account on thunderbird? Because the second was never made, at least it doesn't show up in Thunderbird. Not during setup of this second account (remember I got stuck during that setup), nor after closing and restarting Thunderbird.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
Matt
  • Top 10 Contributor
  • Moderator
2863 izisombululo 19374 izimpendulo

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
Please add the troubleshooting information to your post To find the Troubleshooting information: * Open Help (or click on three-line-icon and select Help) * Choose Troubleshooting Information * Use the button Copy to clipboard to select all. Do not check box "Include account names"! * Paste this in your post.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Toepassingsbasics

   Naam: Thunderbird
   Versie: 52.9.1
   Useragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
   Profielmap: Map openen
             (Lokaal station)
   Build-ID van de toepassing: 20180709124824
   Ingeschakelde plug-ins: about:plugins
   Buildconfiguratie: about:buildconfig
   Geheugengebruik: about:memory
   Profielen: about:profiles
 E-mail- en nieuwsaccounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account2:
     INCOMING: account2, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext
     OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
   account4:
     INCOMING: account4, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext
     OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
   account5:
     INCOMING: account5, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext
     OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
   account6:
     INCOMING: account6, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext
     OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
   account7:
     INCOMING: account7, , (nntp) news.grnet.gr:119, plain, passwordCleartext
     OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
   account12:
     INCOMING: account12, , (imap) imap.gmail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
   account18:
     INCOMING: account18, , (pop3) pop.caiway.nl:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.caiway.nl:587, alwaysSTARTTLS, passwordCleartext, true
   account19:
     INCOMING: account19, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
   account20:
     INCOMING: account20, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
   account21:
     INCOMING: account21, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
   account22:
     INCOMING: account22, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
 Crashrapporten
   https://crash-stats.mozilla.com/report/index/bp-d62a615c-588c-43d4-8ddc-df9820180612 (12-6-2018)
 Extensies
   Correct Identity, 1.4.7, true, {47ef7cc0-2201-11da-8cd6-0800200c9a66}
   Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d}
   Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Signature Switch, 1.6.16, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d}
   Toolbar Buttons, 1.1.1-signed.1-signed, true, {03B08592-E5B4-45ff-A0BE-C1D975458688}
   WebMail, 1.5.1, true, {3c8e8390-2cf6-11d9-9669-0800200c9a66}
   WebMail - Hotmail, 1.3.10, true, {a6a33690-2c6a-11d9-9669-0800200c9a66}
Toepassingsbasics Naam: Thunderbird Versie: 52.9.1 Useragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profielmap: Map openen (Lokaal station) Build-ID van de toepassing: 20180709124824 Ingeschakelde plug-ins: about:plugins Buildconfiguratie: about:buildconfig Geheugengebruik: about:memory Profielen: about:profiles E-mail- en nieuwsaccounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true account4: INCOMING: account4, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true account5: INCOMING: account5, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true account6: INCOMING: account6, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true account7: INCOMING: account7, , (nntp) news.grnet.gr:119, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true account12: INCOMING: account12, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true account18: INCOMING: account18, , (pop3) pop.caiway.nl:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.nl:587, alwaysSTARTTLS, passwordCleartext, true account19: INCOMING: account19, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true account20: INCOMING: account20, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true account21: INCOMING: account21, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true account22: INCOMING: account22, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true Crashrapporten https://crash-stats.mozilla.com/report/index/bp-d62a615c-588c-43d4-8ddc-df9820180612 (12-6-2018) Extensies Correct Identity, 1.4.7, true, {47ef7cc0-2201-11da-8cd6-0800200c9a66} Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d} Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Signature Switch, 1.6.16, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d} Toolbar Buttons, 1.1.1-signed.1-signed, true, {03B08592-E5B4-45ff-A0BE-C1D975458688} WebMail, 1.5.1, true, {3c8e8390-2cf6-11d9-9669-0800200c9a66} WebMail - Hotmail, 1.3.10, true, {a6a33690-2c6a-11d9-9669-0800200c9a66}
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Isicaphuno

Umnikazi wombuzo

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Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Had to post it in two parts because of limit of input field in this forum.

Had to post it in two parts because of limit of input field in this forum.

Okulungisiwe ngu JurgenvO

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Isicaphuno
Matt
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lets start with the add-ons. Why are you using the webmail add-on. I used it about 10 years ago to access yahoo, but yahoo and hotmail the two main reasons for using it have both been offering IMAP and POP access to their mail accounts for most of the last decade. I think it is time you retired that one.

Given the complex and closely linked add-on you are using that might interfere with account creation, I would suggest you only add an account while running Thunderbird with add-ons disabled. (it is on the help menu)

Open the outgoing sever (SMTP) entry at the bottom of the listing of accounts. DO you have a gmail account showing there for each of your existing email addresses? is the gmail account named with something unique and not the name of the email address you are trying to add.

Are any of the other account name listed in the account setting the same. if you have somehow got a duplicate then that stops just about everything account related. Normally when you open the account setting it will issue a warning about a duplicate account and highlight a particular account name with the system caret blinking in the name dialog. If that occurs add a 1 to the account it ha flagged and select Ok. That will remove the duplicate status so you can more forward.

lets start with the add-ons. Why are you using the webmail add-on. I used it about 10 years ago to access yahoo, but yahoo and hotmail the two main reasons for using it have both been offering IMAP and POP access to their mail accounts for most of the last decade. I think it is time you retired that one. Given the complex and closely linked add-on you are using that might interfere with account creation, I would suggest you only add an account while running Thunderbird with add-ons disabled. (it is on the help menu) Open the outgoing sever (SMTP) entry at the bottom of the listing of accounts. DO you have a gmail account showing there for each of your existing email addresses? is the gmail account named with something unique and not the name of the email address you are trying to add. Are any of the other account name listed in the account setting the same. if you have somehow got a duplicate then that stops just about everything account related. Normally when you open the account setting it will issue a warning about a duplicate account and highlight a particular account name with the system caret blinking in the name dialog. If that occurs add a 1 to the account it ha flagged and select Ok. That will remove the duplicate status so you can more forward.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

I removed webmail add-on. I checked the accounts in the outgoing severs (again) I started Thunderbird up without add-ons.

Got exactly the same problem.

I removed webmail add-on. I checked the accounts in the outgoing severs (again) I started Thunderbird up without add-ons. Got exactly the same problem.
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Isicaphuno
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