Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I changed my email from POP to IMAP in Thunderbird and now have all these Phantom Folders in the Folder Pane Toolbar and need to know how to hide or delete them

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu christ1

more options

I followed the directions provided by Thunderbird to convert my email accounts from POP to IMAP. All went well except that now my old accounts show up in the Folder Pane Toolbar as a light color and my new IMAP accounts are dark colored. I want to get rid of these unused old accounts in the Pane but can't find any help to do this. Also, my Junk mail now shows up along with my inbox mail. Under POP, it went into the Junk Mail folder. I want my junk mail to go into the Junk Mail folder like before, again, can't find any info on how to do this. Thanks.

All Replies (1)

more options
my old accounts show up in the Folder Pane Toolbar as a light color and my new IMAP accounts are dark colored.

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem