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constant crashing

Kuphostiwe

Unsubmitted Crash Reports Report ID Date Crashed 1ffd175e-dd8f-46d9-85d8-edbcae1ee565 7/29/2018 1:23 PM 27fec091-3f2d-4cae-a16b-cacf3353b70e 7/28/2018 12:12 AM 2f7c709b-e719-47f3-951e-7fc5e422cc0e 7/24/2018 3:22 PM 6eb16eee-bc50-4a85-b757-7bd12fca4d35 7/24/2018 12:24 PM 227ea6b3-ffd9-46be-971d-3901cdf0b560 7/23/2018 10:06 PM 7b149047-63b0-4cd9-9543-b1c685171a79 7/23/2018 10:06 PM 88f609e8-d035-4b6e-8814-7037a6d18999 7/23/2018 10:06 PM 8623ba81-13c3-4755-b343-8bc71adca7a7 7/23/2018 8:06 PM 3c33bab2-b65f-4772-b601-5052e964c945 7/17/2018 8:38 AM bba2abc5-e947-435c-9637-1640593d1b1d 7/13/2018 10:44 PM 2926b6ce-ff41-4eab-a214-b729c237788f 7/13/2018 10:43 PM f45f9cda-0d54-4552-a9ef-88af9148401d 7/9/2018 7:58 AM c88286bc-d11e-4a1f-b976-81282c09aa01 6/30/2018 9:21 PM 8bde3f76-85a4-4e02-9986-1a81accb26e4 6/30/2018 8:57 PM 2a4fa093-f334-46ec-9a02-e3ed45ff2ec0 6/30/2018 8:57 PM 7ae3d602-e024-4043-96fa-55094d599446 6/30/2018 7:05 PM 4352caa9-2c3c-4344-b7d0-22452eb2a7d8 6/30/2018 7:49 AM 6c642b9f-9f1e-4091-b421-441da807080c 6/26/2018 12:04 PM e61d697c-bafe-4c2b-b103-1415de66da7f 6/20/2018 9:49 PM d6c0762f-a7dc-4087-9229-7c9d715420b4 6/20/2018 9:51 AM

the list goes on and on and on! I need some guidance . thanks

Unsubmitted Crash Reports Report ID Date Crashed 1ffd175e-dd8f-46d9-85d8-edbcae1ee565 7/29/2018 1:23 PM 27fec091-3f2d-4cae-a16b-cacf3353b70e 7/28/2018 12:12 AM 2f7c709b-e719-47f3-951e-7fc5e422cc0e 7/24/2018 3:22 PM 6eb16eee-bc50-4a85-b757-7bd12fca4d35 7/24/2018 12:24 PM 227ea6b3-ffd9-46be-971d-3901cdf0b560 7/23/2018 10:06 PM 7b149047-63b0-4cd9-9543-b1c685171a79 7/23/2018 10:06 PM 88f609e8-d035-4b6e-8814-7037a6d18999 7/23/2018 10:06 PM 8623ba81-13c3-4755-b343-8bc71adca7a7 7/23/2018 8:06 PM 3c33bab2-b65f-4772-b601-5052e964c945 7/17/2018 8:38 AM bba2abc5-e947-435c-9637-1640593d1b1d 7/13/2018 10:44 PM 2926b6ce-ff41-4eab-a214-b729c237788f 7/13/2018 10:43 PM f45f9cda-0d54-4552-a9ef-88af9148401d 7/9/2018 7:58 AM c88286bc-d11e-4a1f-b976-81282c09aa01 6/30/2018 9:21 PM 8bde3f76-85a4-4e02-9986-1a81accb26e4 6/30/2018 8:57 PM 2a4fa093-f334-46ec-9a02-e3ed45ff2ec0 6/30/2018 8:57 PM 7ae3d602-e024-4043-96fa-55094d599446 6/30/2018 7:05 PM 4352caa9-2c3c-4344-b7d0-22452eb2a7d8 6/30/2018 7:49 AM 6c642b9f-9f1e-4091-b421-441da807080c 6/26/2018 12:04 PM e61d697c-bafe-4c2b-b103-1415de66da7f 6/20/2018 9:49 PM d6c0762f-a7dc-4087-9229-7c9d715420b4 6/20/2018 9:51 AM the list goes on and on and on! I need some guidance . thanks

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 30.0 r0

Isisebenziso

  • Firefox 61.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/61.0.1/WINNT/en-US/

Izandiso

  • AdBlock 3.16.0 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Dashlane 6.0.2 (jetpack-extension@dashlane.com)
  • Ebates: The Free Cash Back Shopping Assistant 4.26.9.1 ({35d6291e-1d4b-f9b4-c52f-77e6410d1326})
  • iCloud Bookmarks 2.1.10 (firefoxdav@icloud.com)
  • Pinterest Save Button 3.0.98 (jid1-YcMV6ngYmQRA2w@jetpack)
  • Add to Search Bar 2.9 (add-to-searchbox@maltekraus.de) (Akusebenzi)
  • All Aboard 1.5.8 (@all-aboard-v1-5) (Akusebenzi)
  • Avast Online Security 18.3.24 (wrc@avast.com) (Akusebenzi)
  • Avast SafePrice 12.0.800 (sp@avast.com) (Akusebenzi)
  • Save Button for Pinterest 64.2.0 ({677a8f98-fd64-40b0-a883-b8c95d0cbf17}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 5500
  • adapterDescription2:
  • adapterDeviceID: 0x1616
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.1
  • driverDate: 11-10-2016
  • driverDate2:
  • driverVersion: 20.19.15.4549
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.fcbca0e873c3)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f746) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcbca0e873c3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.fcbca0e873c3)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000f746) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcbca0e873c3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Hi, please these are needed : Make sure to include the bp- as pictured :

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Hi, please these are needed : Make sure to '''include the bp- as pictured''' : '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx57|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Umnikazi wombuzo

bp-bc39a257-e01d-496a-b040-327750180730 7/30/2018 10:19 AM bp-e58bf29f-4941-471f-9968-0e5400180730 7/30/2018 10:19 AM bp-88b33014-659c-4cff-80a5-5eba70180730 7/30/2018 10:18 AM bp-51545b8d-6524-4104-9f39-708e50180730 7/30/2018 10:18 AM bp-06db350f-4c38-40ee-aff9-e1e500180730

thank you for your help

bp-bc39a257-e01d-496a-b040-327750180730 7/30/2018 10:19 AM bp-e58bf29f-4941-471f-9968-0e5400180730 7/30/2018 10:19 AM bp-88b33014-659c-4cff-80a5-5eba70180730 7/30/2018 10:18 AM bp-51545b8d-6524-4104-9f39-708e50180730 7/30/2018 10:18 AM bp-06db350f-4c38-40ee-aff9-e1e500180730 thank you for your help
FredMcD
  • Top 10 Contributor
4220 izisombululo 58911 izimpendulo
Kuphostiwe

bp-bc39a257-e01d-496a-b040-327750180730 bp-e58bf29f-4941-471f-9968-0e5400180730

Signature: OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::jit::ExceptionHandlerBailout

System Memory Use Percentage 92

Cabinet.dll = Windows

propsys.dll = Microsoft Property System

d3d9.dll

msmpeg2vdec.dll

mfperfhelper.dll

d3dcompiler_47.dll

MSVP9DEC.dll

MSAudDecMFT.dll

evr.dll

and 20 others

bp-bc39a257-e01d-496a-b040-327750180730 bp-e58bf29f-4941-471f-9968-0e5400180730 '''Signature:''' OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::jit::ExceptionHandlerBailout System Memory Use Percentage 92 Cabinet.dll = Windows propsys.dll = Microsoft Property System d3d9.dll msmpeg2vdec.dll mfperfhelper.dll d3dcompiler_47.dll MSVP9DEC.dll MSAudDecMFT.dll evr.dll and 20 others
FredMcD
  • Top 10 Contributor
4220 izisombululo 58911 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there? +++++++++++++++++++++++++++++++++++++++++++++++++++ https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? +++++++++++++++++++++++++++++++++++++++++++++++++++ https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Umnikazi wombuzo

Hi Fred, the crashes randomly occur when using firefox so I can use the browser than gah! So going to safe mode not sure if I will see a difference unless I stay on it? Still I should go to safe mode? Ill try anything. thanks. I feel like when there is pictures on the site it tends to happen . did those crash reports mean anything to you?

Hi Fred, the crashes randomly occur when using firefox so I can use the browser than gah! So going to safe mode not sure if I will see a difference unless I stay on it? Still I should go to safe mode? Ill try anything. thanks. I feel like when there is pictures on the site it tends to happen . did those crash reports mean anything to you?
Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Not enough ram : Available Page File 3,452,928 bytes (3.45 MB) Available Physical Memory 474,595,328 bytes (474.6 MB)

To be Checked and turned off unless needed for accessibility : Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a check mark in the box) the setting to Prevent Accessibility Services from accessing your browser.

Multi-Processor Support : Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please. Note : Hardware Acceleration is for Video Card, Monitor to see if remain off or to turn back on.

Only Disable as last resort.

Multi-processor Can completely disable it this way in about:config : dom.ipc.processCount set to 1 browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

Only move to esr if low ram and old system.

Firefox Extended Release Version : Firefox ESR does not come with the latest features but it has the latest security and stability fixes.

If do please :

Optimize Windows 10 : Turn off, uninstall all things not needed or used :

Please let us know if this solved your issue or if need further assistance.

Not enough ram : Available Page File 3,452,928 bytes (3.45 MB) Available Physical Memory 474,595,328 bytes (474.6 MB) *https://www.thewindowsclub.com/increase-page-file-size-virtual-memory-windows '''''To be Checked and turned off unless needed for accessibility : ''''' Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a check mark in the box) the setting to Prevent Accessibility Services from accessing your browser. '''''Multi-Processor Support : ''''' Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please. Note : Hardware Acceleration is for Video Card, Monitor to see if remain off or to turn back on. Only Disable as last resort. '''''Multi-processor Can completely disable it this way in about:config :''''' dom.ipc.processCount set to 1 browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false *http://kb.mozillazine.org/About:config Only move to esr if low ram and old system. '''''Firefox Extended Release Version :''''' Firefox ESR does not come with the latest features but it has the latest security and stability fixes. *https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr If do please : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Optimize Windows 10 : Turn off, uninstall all things not needed or used : *https://www.windowscentral.com/15-tips-increase-performance-windows-10 *https://www.tenforums.com/tutorials/26120-optimize-performance-windows-10-a.html Please let us know if this solved your issue or if need further assistance.