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Random Tabs Opening Up Advising of McAfee Expiration

  • 2 uphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu FredMcD

BlueMoon23
BlueMoon23
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Tabs keep randomly opening up advising of McAfee expiration (see screenshot), however, McAfee is not installed on my computer. Also other tabs keep opening up asking me to install add-ons, these result in using task manager to shut down, as I lose control of Firefox.

I have no add-ons installed, one theme (light) and three plug-ins(Flash, H264 CODEC and Widevine) so nothing I would consider as malware/adware.

Any suggestions.

Tabs keep randomly opening up advising of McAfee expiration (see screenshot), however, McAfee is not installed on my computer. Also other tabs keep opening up asking me to install add-ons, these result in using task manager to shut down, as I lose control of Firefox. I have no add-ons installed, one theme (light) and three plug-ins(Flash, H264 CODEC and Widevine) so nothing I would consider as malware/adware. Any suggestions.
Ama-screenshot ananyekiwe

All Replies (2)

FredMcD
FredMcD
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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 30.0.0.134

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}