Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Newest update keeps resetting my settings to default.

  • 3 uphendule
  • 2 zinale nkinga
  • 228 views
  • Igcine ukuphendulwa ngu Shadow110

more options

My homepage, tab preferences, and NewTabPage, reset to the default settings every time I restart the browser. About:Config resets too. I have been using Firefox since before most of you were born. As usual, switching to Opera until you get this figured out.

My homepage, tab preferences, and NewTabPage, reset to the default settings every time I restart the browser. About:Config resets too. I have been using Firefox since before most of you were born. As usual, switching to Opera until you get this figured out.

Isisombululo esikhethiwe

Thank you. This was helpful. I couldn't get all the prefs back, but at least it's not broken anymore. I have no "User.js" file on here, but the "Prefs.js file was locked and unable to edit or even preview. I managed to fix the permissions, deleted all the text and reopened Firefox. I reset all the prefs., closed the app, and reopened again. Done.

Again, thanks for your help.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Hi, please follow this : If your change gets overridden, could you check for a user.js file in your profile. The following article has a section on tracking that down: How to fix preferences that won't save.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

more options

Isisombululo Esikhethiwe

Thank you. This was helpful. I couldn't get all the prefs back, but at least it's not broken anymore. I have no "User.js" file on here, but the "Prefs.js file was locked and unable to edit or even preview. I managed to fix the permissions, deleted all the text and reopened Firefox. I reset all the prefs., closed the app, and reopened again. Done.

Again, thanks for your help.

more options

Welcome.