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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox (61.0) on Android (7.0) will not sync with Windows 7 desktop despite updated software and successful account creation. Why is it not syncing?

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu the-edmeister

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Here is a link to the desktop log file:

https://pastebin.mozilla.org/9089792

Any help appreciated.

All Replies (3)

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HI, I will duplicate this here and in Desktop.

Please ignore everything in this support document and go to the very end where it is Bold and create a account at Bugzilla and then follow the 2nd bold part. Include your paste bin but suggest you make another and this time select save for a month, and not the default one day at the very bottom. A supervisor will get a hold of you.

Note : Firefox Support does not have access to Sync accounts.

Please let us know if this solved your issue or if need further assistance.

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Support is being rendered in the original question thread.

Start here to see the Staff answers to this support issue. https://support.mozilla.org/en-US/questions/1225975#answer-1134310


locking this thread as a duplicate