Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

why there are error code of SEC_ERROR_UNKNOWN_ISSUER when trying to access Youtube, Google, Facebook and Yahoo, while there is no problem with other website?

  • 2 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu hungangel83

hungangel83
hungangel83
more options

I am using MacBook Air with Kaspersky firewall. I have tried deleting cookies and cert8.db. I checked the firewall setting and there is no scanning of https. I guess my firefox browser cannot access all the website that normally can automatically log in, as I cannot run the website of YouTube, Yahoo, Facebook, Google and reddit, while other website can normally access. Here is the error code (I am using Chinese version) https://www.youtube.com/

無法辨認節點的憑證簽發者。

HTTP Strict Transport Security: true HTTP Public Key Pinning: true

憑證鍊:

BEGIN CERTIFICATE-----

MIIHYDCCBkigAwIBAgIMDPY16SkqsNUNbaawMA0GCSqGSIb3DQEBCwUAMFYxGTAX BgNVBAoMEEFPIEthc3BlcnNreSBMYWIxOTA3BgNVBAMMMEthc3BlcnNreSBXZWIg QW50aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0eTAeFw0xODA2MTIxMzIw NTJaFw0xODA4MjExMjEzMDBaMGYxCzAJBgNVBAYTAlVTMRMwEQYDVQQIDApDYWxp Zm9ybmlhMRYwFAYDVQQHDA1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKDApHb29nbGUg TExDMRUwEwYDVQQDDAwqLmdvb2dsZS5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IB DwAwggEKAoIBAQDQZpFeo43dOeRVHDWHmSiWtN51lAluG7E29Nn7iQeH0fyftc1K u4PHbvdcDzIxPCWoRd/G8UwUQr9oqzWGhQolKTVg9318Zd/qz06qg818EO4wjdmN weuAAYz4T5LZENyrDOUU6m/r0wCfpn1K6CkMOK60TBQ3zBzNLjH1DHmVtjdErCeP +PnaYJOUvqJemcnlymiaDRXbSFAQvtOlqyqQW0CVmYCG4HlPmssGkASmM8cu1z4F yM7jPmSOlD0uhor7yIkRzY82wqTBuWjJ1E6I0ZJ3DlWIPD2FwY01906oJmBjg7d+ h7RYgEZHr57M3D0iTFnBSG6/zYJeO9Vxqz3JAgMBAAGjggQcMIIEGDCCA+EGA1Ud EQSCA9gwggPUggwqLmdvb2dsZS5jb22CDSouYW5kcm9pZC5jb22CFiouYXBwZW5n aW5lLmdvb2dsZS5jb22CEiouY2xvdWQuZ29vZ2xlLmNvbYIUKi5kYjgzMzk1My5n b29nbGUuY26CBiouZy5jb4IOKi5nY3AuZ3Z0Mi5jb22CFiouZ29vZ2xlLWFuYWx5 dGljcy5jb22CCyouZ29vZ2xlLmNhggsqLmdvb2dsZS5jbIIOKi5nb29nbGUuY28u aW6CDiouZ29vZ2xlLmNvLmpwgg4qLmdvb2dsZS5jby51a4IPKi5nb29nbGUuY29t LmFygg8qLmdvb2dsZS5jb20uYXWCDyouZ29vZ2xlLmNvbS5icoIPKi5nb29nbGUu Y29tLmNvgg8qLmdvb2dsZS5jb20ubXiCDyouZ29vZ2xlLmNvbS50coIPKi5nb29n bGUuY29tLnZuggsqLmdvb2dsZS5kZYILKi5nb29nbGUuZXOCCyouZ29vZ2xlLmZy ggsqLmdvb2dsZS5odYILKi5nb29nbGUuaXSCCyouZ29vZ2xlLm5sggsqLmdvb2ds ZS5wbIILKi5nb29nbGUucHSCEiouZ29vZ2xlYWRhcGlzLmNvbYIPKi5nb29nbGVh cGlzLmNughQqLmdvb2dsZWNvbW1lcmNlLmNvbYIRKi5nb29nbGV2aWRlby5jb22C DCouZ3N0YXRpYy5jboINKi5nc3RhdGljLmNvbYIKKi5ndnQxLmNvbYIKKi5ndnQy LmNvbYIUKi5tZXRyaWMuZ3N0YXRpYy5jb22CDCoudXJjaGluLmNvbYIQKi51cmwu Z29vZ2xlLmNvbYIWKi55b3V0dWJlLW5vY29va2llLmNvbYINKi55b3V0dWJlLmNv bYIWKi55b3V0dWJlZWR1Y2F0aW9uLmNvbYIHKi55dC5iZYILKi55dGltZy5jb22C GmFuZHJvaWQuY2xpZW50cy5nb29nbGUuY29tggthbmRyb2lkLmNvbYIbZGV2ZWxv cGVyLmFuZHJvaWQuZ29vZ2xlLmNughxkZXZlbG9wZXJzLmFuZHJvaWQuZ29vZ2xl LmNuggRnLmNvggZnb28uZ2yCFGdvb2dsZS1hbmFseXRpY3MuY29tggpnb29nbGUu Y29tghJnb29nbGVjb21tZXJjZS5jb22CGHNvdXJjZS5hbmRyb2lkLmdvb2dsZS5j boIKdXJjaGluLmNvbYIKd3d3Lmdvby5nbIIIeW91dHUuYmWCC3lvdXR1YmUuY29t ghR5b3V0dWJlZWR1Y2F0aW9uLmNvbYIFeXQuYmUwDAYDVR0TAQH/BAIwADAOBgNV HQ8BAf8EBAMCBaAwEwYDVR0lBAwwCgYIKwYBBQUHAwEwDQYJKoZIhvcNAQELBQAD ggEBAEoaL15/EsG6TWzg3BCys6YVR9qIfnLd48Ep7xIymYsxwn20Il4NiQkiAn33 +MmY4nKEn8BPt+QZn3fjuGAGq1835IRKrYTyDvaLBkDxsaN2hKyHoaoli8uQ6Oi3 DKeBjXwbrjs86TBBM0KqQmYmqDUbMOAZWjPA4HJVYWP3PAMc7WwusQouL2iXYUAx 339Zixdu67xadCWku9Ei61Wfw9EpjnVE06XEARhPfXzgTOUUZUVZQfL5xJ4fBclp k9CBWZYPQByOy+Pc35RokgJFqp9Xh7o30KvttN8jkbhxw6I/eVtYXN2Gdvid1mnE uAYzBPURQoL8I+CXYvixFBnKNX8=

END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIDZDCCAkygAwIBAgIJANqlt1kpTuNCMA0GCSqGSIb3DQEBCwUAMFYxGTAXBgNV BAoMEEFPIEthc3BlcnNreSBMYWIxOTA3BgNVBAMMMEthc3BlcnNreSBXZWIgQW50 aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0eTAeFw0wNzA5MTUwOTE2MTBa Fw0yNzA5MTAwOTE2MTBaMFYxGTAXBgNVBAoMEEFPIEthc3BlcnNreSBMYWIxOTA3 BgNVBAMMMEthc3BlcnNreSBXZWIgQW50aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1 dGhvcml0eTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBANBmkV6jjd05 5FUcNYeZKJa03nWUCW4bsTb02fuJB4fR/J+1zUq7g8du91wPMjE8JahF38bxTBRC v2irNYaFCiUpNWD3fXxl3+rPTqqDzXwQ7jCN2Y3B64ABjPhPktkQ3KsM5RTqb+vT AJ+mfUroKQw4rrRMFDfMHM0uMfUMeZW2N0SsJ4/4+dpgk5S+ol6ZyeXKaJoNFdtI UBC+06WrKpBbQJWZgIbgeU+aywaQBKYzxy7XPgXIzuM+ZI6UPS6GivvIiRHNjzbC pMG5aMnUTojRkncOVYg8PYXBjTX3TqgmYGODt36HtFiARkevnszcPSJMWcFIbr/N gl471XGrPckCAwEAAaM1MDMwDwYDVR0TAQH/BAUwAwEB/zALBgNVHQ8EBAMCAgQw EwYDVR0lBAwwCgYIKwYBBQUHAwEwDQYJKoZIhvcNAQELBQADggEBALAM1z+Xh4kF mTDti49PrHPQPtI+lVNGUscaT8f3TZ7pTJmAa7uh/0jFNY+BkexikPNYJaCAxYY4 mXxgrs5EGLqNcUdKBOIxSz1FGtQywebf6gMLrVdjK1oAgNiEUgPfeI2feFxZQW7H 04bAmY/74km7baTVL8It/6p+AUhs/SWJsT7D+nCF1JI0VEx9P6/TQ2h9OMYKa8Fx QHEmrVozfyKrvjeeObEikhnkLxSwcQUzuwZd2bp2aSRi2KZY/2MPEZZBcrJL0Ql+ F2/eXUpw+lYAAFx1Rma6SOC4THc9cSfdfUweI8Dzv9QQTRKjUd/0XGEy0Kq+KMOa sSaLclIMJAU=

END CERTIFICATE-----
I am using MacBook Air with Kaspersky firewall. I have tried deleting cookies and cert8.db. I checked the firewall setting and there is no scanning of https. I guess my firefox browser cannot access all the website that normally can automatically log in, as I cannot run the website of YouTube, Yahoo, Facebook, Google and reddit, while other website can normally access. Here is the error code (I am using Chinese version) https://www.youtube.com/ 無法辨認節點的憑證簽發者。 HTTP Strict Transport Security: true HTTP Public Key Pinning: true 憑證鍊: -----BEGIN CERTIFICATE----- MIIHYDCCBkigAwIBAgIMDPY16SkqsNUNbaawMA0GCSqGSIb3DQEBCwUAMFYxGTAX BgNVBAoMEEFPIEthc3BlcnNreSBMYWIxOTA3BgNVBAMMMEthc3BlcnNreSBXZWIg QW50aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0eTAeFw0xODA2MTIxMzIw NTJaFw0xODA4MjExMjEzMDBaMGYxCzAJBgNVBAYTAlVTMRMwEQYDVQQIDApDYWxp Zm9ybmlhMRYwFAYDVQQHDA1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKDApHb29nbGUg TExDMRUwEwYDVQQDDAwqLmdvb2dsZS5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IB DwAwggEKAoIBAQDQZpFeo43dOeRVHDWHmSiWtN51lAluG7E29Nn7iQeH0fyftc1K u4PHbvdcDzIxPCWoRd/G8UwUQr9oqzWGhQolKTVg9318Zd/qz06qg818EO4wjdmN weuAAYz4T5LZENyrDOUU6m/r0wCfpn1K6CkMOK60TBQ3zBzNLjH1DHmVtjdErCeP +PnaYJOUvqJemcnlymiaDRXbSFAQvtOlqyqQW0CVmYCG4HlPmssGkASmM8cu1z4F yM7jPmSOlD0uhor7yIkRzY82wqTBuWjJ1E6I0ZJ3DlWIPD2FwY01906oJmBjg7d+ h7RYgEZHr57M3D0iTFnBSG6/zYJeO9Vxqz3JAgMBAAGjggQcMIIEGDCCA+EGA1Ud EQSCA9gwggPUggwqLmdvb2dsZS5jb22CDSouYW5kcm9pZC5jb22CFiouYXBwZW5n aW5lLmdvb2dsZS5jb22CEiouY2xvdWQuZ29vZ2xlLmNvbYIUKi5kYjgzMzk1My5n b29nbGUuY26CBiouZy5jb4IOKi5nY3AuZ3Z0Mi5jb22CFiouZ29vZ2xlLWFuYWx5 dGljcy5jb22CCyouZ29vZ2xlLmNhggsqLmdvb2dsZS5jbIIOKi5nb29nbGUuY28u aW6CDiouZ29vZ2xlLmNvLmpwgg4qLmdvb2dsZS5jby51a4IPKi5nb29nbGUuY29t LmFygg8qLmdvb2dsZS5jb20uYXWCDyouZ29vZ2xlLmNvbS5icoIPKi5nb29nbGUu Y29tLmNvgg8qLmdvb2dsZS5jb20ubXiCDyouZ29vZ2xlLmNvbS50coIPKi5nb29n bGUuY29tLnZuggsqLmdvb2dsZS5kZYILKi5nb29nbGUuZXOCCyouZ29vZ2xlLmZy ggsqLmdvb2dsZS5odYILKi5nb29nbGUuaXSCCyouZ29vZ2xlLm5sggsqLmdvb2ds ZS5wbIILKi5nb29nbGUucHSCEiouZ29vZ2xlYWRhcGlzLmNvbYIPKi5nb29nbGVh cGlzLmNughQqLmdvb2dsZWNvbW1lcmNlLmNvbYIRKi5nb29nbGV2aWRlby5jb22C DCouZ3N0YXRpYy5jboINKi5nc3RhdGljLmNvbYIKKi5ndnQxLmNvbYIKKi5ndnQy LmNvbYIUKi5tZXRyaWMuZ3N0YXRpYy5jb22CDCoudXJjaGluLmNvbYIQKi51cmwu Z29vZ2xlLmNvbYIWKi55b3V0dWJlLW5vY29va2llLmNvbYINKi55b3V0dWJlLmNv bYIWKi55b3V0dWJlZWR1Y2F0aW9uLmNvbYIHKi55dC5iZYILKi55dGltZy5jb22C GmFuZHJvaWQuY2xpZW50cy5nb29nbGUuY29tggthbmRyb2lkLmNvbYIbZGV2ZWxv cGVyLmFuZHJvaWQuZ29vZ2xlLmNughxkZXZlbG9wZXJzLmFuZHJvaWQuZ29vZ2xl LmNuggRnLmNvggZnb28uZ2yCFGdvb2dsZS1hbmFseXRpY3MuY29tggpnb29nbGUu Y29tghJnb29nbGVjb21tZXJjZS5jb22CGHNvdXJjZS5hbmRyb2lkLmdvb2dsZS5j boIKdXJjaGluLmNvbYIKd3d3Lmdvby5nbIIIeW91dHUuYmWCC3lvdXR1YmUuY29t ghR5b3V0dWJlZWR1Y2F0aW9uLmNvbYIFeXQuYmUwDAYDVR0TAQH/BAIwADAOBgNV HQ8BAf8EBAMCBaAwEwYDVR0lBAwwCgYIKwYBBQUHAwEwDQYJKoZIhvcNAQELBQAD ggEBAEoaL15/EsG6TWzg3BCys6YVR9qIfnLd48Ep7xIymYsxwn20Il4NiQkiAn33 +MmY4nKEn8BPt+QZn3fjuGAGq1835IRKrYTyDvaLBkDxsaN2hKyHoaoli8uQ6Oi3 DKeBjXwbrjs86TBBM0KqQmYmqDUbMOAZWjPA4HJVYWP3PAMc7WwusQouL2iXYUAx 339Zixdu67xadCWku9Ei61Wfw9EpjnVE06XEARhPfXzgTOUUZUVZQfL5xJ4fBclp k9CBWZYPQByOy+Pc35RokgJFqp9Xh7o30KvttN8jkbhxw6I/eVtYXN2Gdvid1mnE uAYzBPURQoL8I+CXYvixFBnKNX8= -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIDZDCCAkygAwIBAgIJANqlt1kpTuNCMA0GCSqGSIb3DQEBCwUAMFYxGTAXBgNV BAoMEEFPIEthc3BlcnNreSBMYWIxOTA3BgNVBAMMMEthc3BlcnNreSBXZWIgQW50 aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0eTAeFw0wNzA5MTUwOTE2MTBa Fw0yNzA5MTAwOTE2MTBaMFYxGTAXBgNVBAoMEEFPIEthc3BlcnNreSBMYWIxOTA3 BgNVBAMMMEthc3BlcnNreSBXZWIgQW50aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1 dGhvcml0eTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBANBmkV6jjd05 5FUcNYeZKJa03nWUCW4bsTb02fuJB4fR/J+1zUq7g8du91wPMjE8JahF38bxTBRC v2irNYaFCiUpNWD3fXxl3+rPTqqDzXwQ7jCN2Y3B64ABjPhPktkQ3KsM5RTqb+vT AJ+mfUroKQw4rrRMFDfMHM0uMfUMeZW2N0SsJ4/4+dpgk5S+ol6ZyeXKaJoNFdtI UBC+06WrKpBbQJWZgIbgeU+aywaQBKYzxy7XPgXIzuM+ZI6UPS6GivvIiRHNjzbC pMG5aMnUTojRkncOVYg8PYXBjTX3TqgmYGODt36HtFiARkevnszcPSJMWcFIbr/N gl471XGrPckCAwEAAaM1MDMwDwYDVR0TAQH/BAUwAwEB/zALBgNVHQ8EBAMCAgQw EwYDVR0lBAwwCgYIKwYBBQUHAwEwDQYJKoZIhvcNAQELBQADggEBALAM1z+Xh4kF mTDti49PrHPQPtI+lVNGUscaT8f3TZ7pTJmAa7uh/0jFNY+BkexikPNYJaCAxYY4 mXxgrs5EGLqNcUdKBOIxSz1FGtQywebf6gMLrVdjK1oAgNiEUgPfeI2feFxZQW7H 04bAmY/74km7baTVL8It/6p+AUhs/SWJsT7D+nCF1JI0VEx9P6/TQ2h9OMYKa8Fx QHEmrVozfyKrvjeeObEikhnkLxSwcQUzuwZd2bp2aSRi2KZY/2MPEZZBcrJL0Ql+ F2/eXUpw+lYAAFx1Rma6SOC4THc9cSfdfUweI8Dzv9QQTRKjUd/0XGEy0Kq+KMOa sSaLclIMJAU= -----END CERTIFICATE-----

Isisombululo esikhethiwe

thanks for providing your details, it appears that kaspersky is meddling with encrypted connections in this particular case- please try to disable the scanning of secure connections (https://support.kaspersky.com/11550) or if that doesn't work either, try removing kaspersky totally.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Isisombululo Esikhethiwe

thanks for providing your details, it appears that kaspersky is meddling with encrypted connections in this particular case- please try to disable the scanning of secure connections (https://support.kaspersky.com/11550) or if that doesn't work either, try removing kaspersky totally.

hungangel83
hungangel83 Umnikazi wombuzo
more options

thank you very much