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Tabs keep crashing

Kuphostiwe

All of my tabs keep crashing as soon as i open them except for the first tab. Please help! I have version 60.0.2 and the crash reports are:

afc43c96-4ae2-47dd-b80f-50ce30fef0fb 6/25/2018 8:04 AM 0e619bb1-23d0-4e93-8300-27b5687c6305 6/25/2018 7:57 AM d33f30a4-389f-4071-abee-9d0631570c0c 6/25/2018 7:56 AM f5b91a8c-78ce-43df-b053-dce675111f76 6/25/2018 7:54 AM 97989f17-cba1-4d80-8458-f8a83c08b6b2 6/25/2018 7:54 AM 28bb33d1-065f-4b60-918e-75abb24c03fa 6/25/2018 7:50 AM ac75af21-c9a0-4942-9a42-8cbf08b77775 6/25/2018 7:49 AM c97199a2-1ceb-4ff4-8d56-f57364aaff5c 6/25/2018 7:49 AM e0c9949c-3a46-45db-8f53-7a28f241533b 6/25/2018 7:48 AM 74efae90-bb7a-486b-92ef-a3626edcc7a6 6/25/2018 7:48 AM

All of my tabs keep crashing as soon as i open them except for the first tab. Please help! I have version 60.0.2 and the crash reports are: afc43c96-4ae2-47dd-b80f-50ce30fef0fb 6/25/2018 8:04 AM 0e619bb1-23d0-4e93-8300-27b5687c6305 6/25/2018 7:57 AM d33f30a4-389f-4071-abee-9d0631570c0c 6/25/2018 7:56 AM f5b91a8c-78ce-43df-b053-dce675111f76 6/25/2018 7:54 AM 97989f17-cba1-4d80-8458-f8a83c08b6b2 6/25/2018 7:54 AM 28bb33d1-065f-4b60-918e-75abb24c03fa 6/25/2018 7:50 AM ac75af21-c9a0-4942-9a42-8cbf08b77775 6/25/2018 7:49 AM c97199a2-1ceb-4ff4-8d56-f57364aaff5c 6/25/2018 7:49 AM e0c9949c-3a46-45db-8f53-7a28f241533b 6/25/2018 7:48 AM 74efae90-bb7a-486b-92ef-a3626edcc7a6 6/25/2018 7:48 AM

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Eminye Imininingwane

philipp
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5306 izisombululo 23424 izimpendulo
Kuphostiwe

hi, do you have any crash ids in the submitted section of about:crashes as well? if so, please provide those instead...

hi, do you have any crash ids in the submitted section of about:crashes as well? if so, please provide those instead...

Umnikazi wombuzo

how do i find those?

how do i find those?
philipp
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5306 izisombululo 23424 izimpendulo
Kuphostiwe

probably on the same about:crashes page where you've copied the reports into your original question, but further down on that page! the ids of submitted crash reports start with bp- & only those are useful for us to look into the matter :-)

probably on the same about:crashes page where you've copied the reports into your original question, but further down on that page! the ids of submitted crash reports start with '''bp-''' & only those are useful for us to look into the matter :-)

Umnikazi wombuzo

I found them by scrolling further down the page. here they are

bp-43cf7209-7769-4fe9-9c6c-24a681180625 6/25/2018 7:50 AM bp-0cbab9c9-1990-4e53-8f67-ac66f1180625 6/25/2018 7:48 AM bp-a1c9f800-996e-43f9-9606-389311180625 6/25/2018 7:47 AM bp-bf9483a4-00f4-499c-bd52-3483a1180625 6/25/2018 7:43 AM bp-1ce7737a-1b46-4c2b-9a0e-97d9d0180601 6/1/2018 2:31 PM bp-e4f8a9a3-c75a-4df7-9db8-6a86e1180530 5/30/2018 1:34 PM bp-b32479db-e4b5-4eee-a1d3-ecbbe1180305 3/5/2018 8:31 AM bp-d392efd2-1954-4c4d-ac50-bac4d1171212 12/12/2017 3:12 PM bp-939a3596-d284-4caf-b3af-5c9651170913 9/13/2017 8:57 AM bp-6f7f56d1-772b-48c0-94e1-efa350170912 9/12/2017 10:18 AM

I found them by scrolling further down the page. here they are bp-43cf7209-7769-4fe9-9c6c-24a681180625 6/25/2018 7:50 AM bp-0cbab9c9-1990-4e53-8f67-ac66f1180625 6/25/2018 7:48 AM bp-a1c9f800-996e-43f9-9606-389311180625 6/25/2018 7:47 AM bp-bf9483a4-00f4-499c-bd52-3483a1180625 6/25/2018 7:43 AM bp-1ce7737a-1b46-4c2b-9a0e-97d9d0180601 6/1/2018 2:31 PM bp-e4f8a9a3-c75a-4df7-9db8-6a86e1180530 5/30/2018 1:34 PM bp-b32479db-e4b5-4eee-a1d3-ecbbe1180305 3/5/2018 8:31 AM bp-d392efd2-1954-4c4d-ac50-bac4d1171212 12/12/2017 3:12 PM bp-939a3596-d284-4caf-b3af-5c9651170913 9/13/2017 8:57 AM bp-6f7f56d1-772b-48c0-94e1-efa350170912 9/12/2017 10:18 AM
philipp
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5306 izisombululo 23424 izimpendulo
Kuphostiwe

thanks, those crashes are caused by the 3rd party software pc matic/pc pitstop (they run under various different names). that's hooking into and messing with firefox. please try uninstalling that problematic software from your system...

thanks, those crashes are caused by the 3rd party software pc matic/pc pitstop (they run under various different names). that's hooking into and messing with firefox. please try uninstalling that problematic software from your system...
philipp
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5306 izisombululo 23424 izimpendulo
Kuphostiwe

hi matthuey1, sorry for bugging again about your tab crashes.

we are in contact with the pc pitstop security vendor about those crashes & in order to debug them further they are asking to get access to a dump of a submitted crash from an affected user. since this has some privacy indications (the dump might hold things like visited websites at the time of the crash) we do not provide access to this for third-parties without the consent of the affected user. would you be ok with handing this information over to pc pitstop?

hi matthuey1, sorry for bugging again about your tab crashes. we are in contact with the pc pitstop security vendor about those crashes & in order to debug them further they are asking to get access to a dump of a submitted crash from an affected user. since this has some privacy indications (the dump might hold things like visited websites at the time of the crash) we do not provide access to this for third-parties without the consent of the affected user. would you be ok with handing this information over to pc pitstop?