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Firefox crashes

  • 8 uphendule
  • 1 inale nkinga
  • 601 views
  • Igcine ukuphendulwa ngu philipp

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I had many tabs open at once in only one window. My disk came to 0 bytes of free space and the browser closed suddenly after some time. Even before freeing up space, I could reopen it and even restore my session. After deleting the folder /var/cache and restarting the OS, Firefox just wouldn't open, it just crashes, offer the option to quit or restart but clicking restart just makes the Mozilla Crash Reporter to open again.

Crash ID: bp-cc3c0dc7-ca8c-489c-bc26-6c2410180616

Don't know if it's of any help, but trying to open it through the terminal (with or without -safe-mode) the following lines are shown: ExceptionHandler::GenerateDump cloned child 7950 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Isisombululo esikhethiwe

Pkshadow said

This has not been updated : Firefox Developer Edition 61.0, please do so. So it is also a bug issue. But if update you may get out of it. As well as 0 Disk Space. So you need room for your swap file or your going to crash again. If save some room, and update maybe the fix.

I downloaded the current version from the site (61.0b14) and I'm able to launch it again, and it even restored the session. Thank you everybody for trying to help!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

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MOZ_CRASH Reason Failed to get async shutdown service: NS_ERROR_FACTORY_NOT_REGISTERED

That is the reason, am sure someone who knows more will come along and look.

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npessoa said

My disk came to 0 bytes of free space . . . .

Most programs need disk space to work. What was the free space before starting Firefox?


Product Firefox Release Channel aurora Version 61.0b13 Build ID 20180611134439 OS Linux OS Version 0.0.0 Linux 4.16.13-200.fc27.x86_64 #1 SMP Wed May 30 15:03:53 UTC 2018 x86_64

bp-cc3c0dc7-ca8c-489c-bc26-6c2410180616 Signature: mozilla::dom::ServiceWorkerRegistrar::GetShutdownPhase const

The crash report flagged these programs;

libglib-2.0.so.0.5400.3

libgio-2.0.so.0.5400.3

libc-2.26.so

libdl-2.26.so

libpthread-2.26.so

ld-2.26.so

This is for Sumo's Related Bugs 1403348 NEW --- Crash in mozilla::dom::ServiceWorkerRegistrar::

  GetShutdownPhase
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Pkshadow said

Most programs need disk space to work. What was the free space before starting Firefox?

I had around 600MB free, it must have gone down because of SO updates being downloaded.

I know it's too little space, but I have to deal with it while the new SSD doesn't arrive.

Okulungisiwe ngu npessoa

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This has not been updated : Firefox Developer Edition 61.0, please do so. So it is also a bug issue. But if update you may get out of it. As well as 0 Disk Space.

So you need room for your swap file or your going to crash again.

If save some room, and update maybe the fix.

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you could try putting the following line into your prefs.js file inside your firefox profile folder and see if you're able to launch firefox afterwards:

user_pref("dom.serviceWorkers.enabled", false);
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philipp said

you could try putting the following line into your prefs.js file inside your firefox profile folder and see if you're able to launch firefox afterwards:
user_pref("dom.serviceWorkers.enabled", false);

It didn't work.

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Isisombululo Esikhethiwe

Pkshadow said

This has not been updated : Firefox Developer Edition 61.0, please do so. So it is also a bug issue. But if update you may get out of it. As well as 0 Disk Space. So you need room for your swap file or your going to crash again. If save some room, and update maybe the fix.

I downloaded the current version from the site (61.0b14) and I'm able to launch it again, and it even restored the session. Thank you everybody for trying to help!

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then please try to create a new firefox profile: Profile Manager - Create, remove, or switch Firefox profiles