Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to download/install Java update 8.0.1720.11 on Windows XP

  • 2 uphendule
  • 1 inale nkinga
  • 30 views
  • Igcine ukuphendulwa ngu dayglo

more options

Firefox tells met that I have outdated Java software, but when I attempt to download and install the new version (8.0.1720.11) it finishes with the message "Something went wrong and the update failed. Please try again. Repeating the steps above result in the same message

Firefox tells met that I have outdated Java software, but when I attempt to download and install the new version (8.0.1720.11) it finishes with the message "Something went wrong and the update failed. Please try again. Repeating the steps above result in the same message

Isisombululo esikhethiwe

Because you are running Windows XP, your system is no longer compatible with the Java software. The good news is that few websites actually use Java anymore, so you can usually disable it on Firefox without any issues.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

Because you are running Windows XP, your system is no longer compatible with the Java software. The good news is that few websites actually use Java anymore, so you can usually disable it on Firefox without any issues.

more options

I thought that may be the problem but wasn't certain. Thank you