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Updated Firefox to 60 and lost all addins and pinned tabs

Kuphostiwe

Updated to Firefox 60 and all addons and pinned tabs have disappeared. Folder on desktop but all files are dated today (update date) can I recover pinned tabs ?

Updated to Firefox 60 and all addons and pinned tabs have disappeared. Folder on desktop but all files are dated today (update date) can I recover pinned tabs ?

Eminye Imininingwane Yohlelo

Isisebenziso

  • Firefox 60.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/60.0.1/WINNT/en-US/

Izandiso

  • LastPass: Free Password Manager 4.10.1.0 (support@lastpass.com)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

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  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
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  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1)
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  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
Wesley Branton
  • Top 10 Contributor
705 izisombululo 5590 izimpendulo
Kuphostiwe

It's possible that Firefox simply created a second profile. Type about:profiles to open the window that shows all profiles on your computer. How many profiles do you see?

If you see more than 1, try pressing the Launch profile in new browser button to see if that is the profile with your information in it.

When you find the profile that has the missing information on it, just go back to the profiles window and press the Set as default button so that this profile will be opened each time you open Firefox.

Hope this helps.

It's possible that Firefox simply created a second profile. Type <code>about:profiles</code> to open the window that shows all profiles on your computer. How many profiles do you see? If you see more than 1, try pressing the ''Launch profile in new browser'' button to see if that is the profile with your information in it. When you find the profile that has the missing information on it, just go back to the profiles window and press the ''Set as default'' button so that this profile will be opened each time you open Firefox. Hope this helps.

Umnikazi wombuzo

Wesley

Thank you. There is only one profile listed. I have Firefox on my Iphone and as it was synced to my Laptop and account all my bookmarks are on the Iphone. All bookmarks are missing from my laptop as well as tabs and addons. I have no idea what ocurred but my Iphone is asking for a password and slightly concerned if I enter then FF sync will overwrite all my bookmarks as well.

Wesley Thank you. There is only one profile listed. I have Firefox on my Iphone and as it was synced to my Laptop and account all my bookmarks are on the Iphone. All bookmarks are missing from my laptop as well as tabs and addons. I have no idea what ocurred but my Iphone is asking for a password and slightly concerned if I enter then FF sync will overwrite all my bookmarks as well.
Wesley Branton
  • Top 10 Contributor
705 izisombululo 5590 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Is there a folder on your desktop that says old Firefox data or something similar?

What exactly are you looking to recover? Are you just looking to recover your bookmarks? If you are just looking for bookmarks, sign in to sync on your desktop and they should be synced back onto your computer.

Is there a folder on your desktop that says old Firefox data or something similar? What exactly are you looking to recover? Are you just looking to recover your bookmarks? If you are just looking for bookmarks, sign in to sync on your desktop and they should be synced back onto your computer.

Umnikazi wombuzo

Wesley

There is a folder on my desktop with old data. All the files are dated yesterday. I set up FF sync on my laptop and iPhone. My laptop asked me to rest sgnin sync password an now I have no bookmarks Addons or pinned tabs on my laptop. Bookmarks I have on my iPhone through a previous sync but mobile is now asking me to sign in again. I am cautious if I sign in then a sync would delete all bookmarks in total. I would recover any but bookmarks and tabs are important . If I did not know better I would say my laptop has a fresh start and new password wit no saved information when recovering password there is no saved info. Possible tw

Sign in?  I do not wan to sign in on iPhone in case I lose all my bookmarks with a laptop sync.
Wesley There is a folder on my desktop with old data. All the files are dated yesterday. I set up FF sync on my laptop and iPhone. My laptop asked me to rest sgnin sync password an now I have no bookmarks Addons or pinned tabs on my laptop. Bookmarks I have on my iPhone through a previous sync but mobile is now asking me to sign in again. I am cautious if I sign in then a sync would delete all bookmarks in total. I would recover any but bookmarks and tabs are important . If I did not know better I would say my laptop has a fresh start and new password wit no saved information when recovering password there is no saved info. Possible tw Sign in? I do not wan to sign in on iPhone in case I lose all my bookmarks with a laptop sync.
Wesley Branton
  • Top 10 Contributor
705 izisombululo 5590 izimpendulo
Kuphostiwe

Ok. If you have the old Firefox data folder on your desktop, this is a complete backup of your old Firefox profile. You can recover your old profile from that folder.

Read the Recovering important data from an old profile support documentation.

Ok. If you have the old Firefox data folder on your desktop, this is a complete backup of your old Firefox profile. You can recover your old profile from that folder. Read the [[Recovering important data from an old profile]] support documentation.

Umnikazi wombuzo

Wesley

Thank you for all your assistance.

I have attempted to restore profiles,bookmarks and addons from Old FF folder. Unfortunately the folder has only saved the most recent information and holds no information from FF prior to FF upgrading. The only place I have my bookmarks is my iphone as it contains a sync before the FF upgrade. losing the bookmarks would be terrible as I have a habit of storing all work information in bookmarks. I have not resigned into FF on my mobile as I assume it will sync with my laptop which has not information. I need to recover at least my bookmarks if you can advise. Passwords,Addons and Pinned tabs plus bookmarks have all disappeared from my laptop. I have no idea why and the Old FF data folder has two individual folders which i have attempted to recover without success.

Wesley Thank you for all your assistance. I have attempted to restore profiles,bookmarks and addons from Old FF folder. Unfortunately the folder has only saved the most recent information and holds no information from FF prior to FF upgrading. The only place I have my bookmarks is my iphone as it contains a sync before the FF upgrade. losing the bookmarks would be terrible as I have a habit of storing all work information in bookmarks. I have not resigned into FF on my mobile as I assume it will sync with my laptop which has not information. I need to recover at least my bookmarks if you can advise. Passwords,Addons and Pinned tabs plus bookmarks have all disappeared from my laptop. I have no idea why and the Old FF data folder has two individual folders which i have attempted to recover without success.
Wesley Branton
  • Top 10 Contributor
705 izisombululo 5590 izimpendulo
Kuphostiwe

I can understand your worry about signing into sync from your iPhone. Have you tried signing in to sync on your desktop? Your information should be saved on the Mozilla sync servers, so it's likely that if you sign in to sync, the information will just be downloaded from the server again to your desktop.

I can understand your worry about signing into sync from your iPhone. Have you tried signing in to sync on your desktop? Your information should be saved on the Mozilla sync servers, so it's likely that if you sign in to sync, the information will just be downloaded from the server again to your desktop.

Umnikazi wombuzo

Wesley

Again thank you. As I understand FF on my laptop requested for a new password. I think... if a new password is issued any information held on the Mozilla servers are wiped clean. So if I sign into FF on my iPhone then a sync would leave nothing on my mobile or laptop

Wesley Again thank you. As I understand FF on my laptop requested for a new password. I think... if a new password is issued any information held on the Mozilla servers are wiped clean. So if I sign into FF on my iPhone then a sync would leave nothing on my mobile or laptop
Wesley Branton
  • Top 10 Contributor
705 izisombululo 5590 izimpendulo
Kuphostiwe

Ok. If you requested a new password, then your data is wiped from the server. However, this should mean that when you log into sync from your iPhone it will send the data to the servers.

However, to be safe, I'd recommend one of these options to backup your data:

  1. Installed a different internet browser (Safari or something else) on your phone and import your Firefox bookmarks into that browser. This way you can import them back into Firefox from the other browser if they happen to disappear from Firefox.
  2. Open a new Firefox account with a different email from your iPhone. Then sync your iPhone to the Mozilla servers and then login using your desktop.
Ok. If you requested a new password, then your data is wiped from the server. However, this should mean that when you log into sync from your iPhone it will send the data to the servers. However, to be safe, I'd recommend one of these options to backup your data: #Installed a different internet browser (Safari or something else) on your phone and import your Firefox bookmarks into that browser. This way you can import them back into Firefox from the other browser if they happen to disappear from Firefox. #Open a new Firefox account with a different email from your iPhone. Then sync your iPhone to the Mozilla servers and then login using your desktop.