Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why did my live.com email stop working

  • 1 baphendule
  • 1 inale nkinga
  • 27 views
  • Igcine ukuphendulwa ngu Shadow110

more options

My live.com email stopped working with Firefox. I can't even open and email to read it, it freezes up and does nothing. I tried rebooting, restarting nothing worked.

My live.com email stopped working with Firefox. I can't even open and email to read it, it freezes up and does nothing. I tried rebooting, restarting nothing worked.

All Replies (1)

more options

Hi, please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.