Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do i fix the ''error setting up player: missing license key'' ?

  • 8 uphendule
  • 1 inale nkinga
  • 27 views
  • Igcine ukuphendulwa ngu Murphy

more options

Hello With none apparent reason, a tv website i used to visit cannot be streamed live anymore and videos show this message : error setting up player: missing license key Could not find an answer and solution on the web. Java is enable

Hello With none apparent reason, a tv website i used to visit cannot be streamed live anymore and videos show this message : ''error setting up player: missing license key'' Could not find an answer and solution on the web. Java is enable

All Replies (8)

more options

Hi V1cky,

One of the reasons you're getting this error message could be that the time and date setting on your system are incorrect - would you check to see if they are in Windows Settings, please  ?

If that's not the cause, then would you take a look at this article :

http://ageofwindows.com/error-setting-up-player-invalid-license-key/

Okulungisiwe ngu Murphy

more options

You can try to enable all third-party cookies temporarily to see if that has effect.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer
more options

@Murphy Windows time settings is ok. Any suggestion on the link you said did not work Thanks for the answer

more options

@cor-el I have my tracking protection only in private window. I switch it to never But nothing happened Add-ons are up to date. Thanks for the answer

more options

@ V1cky,

Could you possibly give us a link to the TV website in question  ?

You're absolutely sure that Windows time setting is correct - like e.g. not PM when it should be AM  ?

more options

Did you try to enable third-party cookies?

To see all History and Cookie settings, choose:


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

more options

yeap, checked the time twice Forget the site did not worked

"Use custom settings for history" checked

Here's the link http://www.alphacyprus.com.cy/webtv/populars

more options

V1cky said

Here's the link http://www.alphacyprus.com.cy/webtv/populars

Thank you for that link - I works just fine for me, but that's not helping you any.

I must admit that I'm baffled : you have tried everything that's been suggested and nothing works - I'm plumb out of ideas (sorry .... ).