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Re-installing- Firefox is already running-after uninstalled

  • 3 uphendule
  • 1 inale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu FredMcD

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Trying to reinstall after using the uninstall tool, yet keep getting Firefox installer msg saying it is already running. Please close ff prior to launching the version you have just installed.....?

Any advice would be greatly appreciated

All Replies (3)

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Thanks for the above. Does it matter if I am using IE as I am unable to even open FF...?

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There are two reasons that Win IE is good. 1) The Windows Updater program uses it. 2) You can download Firefox  ;-)

Follow the instructions I posted above. You should be alright.